Front Office and Assistant Front Office Manager (Hospitality Field)

USI Global Academy

3 - 5 years

35 - 40 Lacs

chennai bengaluru thiruvananthapuram

Posted:4 weeks ago| Platform:

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Skills Required

assistant front office manager hotel management front office front office management front office operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Front Office Manager and Assistant Front Office Manager for Ireland

(4 star /5 star hotel experience Mandatory)

We are looking for experienced Front Office Manager and a Asst. Front Office Manager for our client in Ireland. Work Permit and relocation support available for the eligible candidate.

Duties

Supervise and coordinate daily front office operations, ensuring efficient service delivery.
Manage front desk staff, including recruitment, training, and performance evaluations.
Maintain high standards of guest services by addressing inquiries and resolving complaints promptly.
Oversee check-in and check-out processes to ensure a seamless experience for guests.
Implement and uphold hotel policies and procedures to enhance operational efficiency.
Collaborate with other departments to ensure guest satisfaction and address any special requests.
Monitor inventory of office supplies and coordinate with suppliers as necessary.
Maintain accurate records of guest interactions and transactions in the hotel management system.

Qualifications

A degree with minimum 3 years previous experience from a 4 star or 5 star hotel (Mandatory).
Strong knowledge of guest services principles and practices.
Excellent phone etiquette and communication skills, both verbal and written

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