Front of House Manager

Front of House Manager Duties
    Manage the Reception, Telephony, Room Reservations, Catering and Cleaning over a large account.    Deliver the professional greeting of clients and visitors, to the highest standards    Monitor, manage and review the Catering and Cleaning contracts    Ensure the team leaders and supervisors co-ordinate their staff to ensure the delivery of exceptional front of house services.    Implement dynamic operational working procedures, to support the delivery of service excellence    Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required    Implement safe working practices to ensure safety of building occupiers and visitors    Lead monthly management report meetings with the client and build strong relationships with key business leaders    Strong detail analysis of service delivery and identify continuous improvements    Introduce systems for analysis of service delivery ie mystery shoppers etc    Monitor the teams performance promoting achievements and identifying weaker areas for improvementIf you're interested, Kindly forward your resume to:- jobvacancyuk007@gmail.com