Front Desk Representative

Job Description

We are looking for a pleasant and professional Front Desk Representative to manage our front desk and perform a variety of administrative and customer service tasks. As the first point of contact, you will be the face of the company and play a vital role in creating a welcoming experience for visitors, clients, and employees. Key Responsibilities: Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person or department. Answer, screen, and forward incoming phone calls professionally. Ensure the front desk area is tidy and presentable with all necessary materials (eg, brochures, forms, stationery). Manage incoming/outgoing mail and deliveries. Coordinate with the team for office maintenance, stationery, and housekeeping. Handle basic queries and provide accurate information in person, via phone, or email. Assist in scheduling meetings, appointments, and managing meeting rooms. Requirements: Proven work experience as a receptionist, front desk representative, or similar role preferred. Proficiency in MS Office (Word, Excel, etc). Professional attitude and appearance. Excellent written and verbal communication skills. Multitasking and time-management skills, with the ability to prioritize tasks. Customer service attitude. Graduate in any discipline.