Front Desk Representative

Job Description

Company Description Mayflower Women's Hospital is a Centre for Advanced Gynaecological Endoscopic surgeries located in Ahmedabad. Through continuous innovation and research, our vision is to revolutionize the Women Healthcare System. Key Responsibilities: Greet and assist patients, visitors, and vendors at the reception Manage patient check-in/check-out processes Answer phone calls and respond to emails courteously and promptly Schedule and confirm appointments with doctors and departments Coordinate with hospital staff for patient services Maintain and update patient records and billing information Handle front desk documentation and report to the administration Ensure the reception area is clean, organized, and welcoming at all times Requirements: Graduate in any discipline (preferred: Hospital Management or Administration) Minimum 1-2 years of front desk or receptionist experience (healthcare preferred) Excellent communication skills in English, Hindi, and Gujarati Basic computer knowledge (MS Office, email, hospital management systems) Polite, professional, and customer-oriented attitude Show more Show less