Front Desk Representative

Role Overview: As a Front Desk Representative at Engineer's Realty in the Pune/Pimpri-Chinchwad area, your primary responsibility will be to perform receptionist duties, manage phone calls with proper etiquette, handle customer service inquiries, and facilitate reservations. You will play a crucial role in greeting clients and visitors, coordinating front-desk activities, and providing essential administrative support to ensure the seamless operation of the office. Key Responsibilities: - Perform receptionist duties efficiently and professionally - Manage phone calls with proper etiquette, ensuring excellent customer service - Handle customer inquiries and assist with making reservations - Greet clients and visitors warmly, creating a welcoming atmosphere - Coordinate front-desk activities to maintain office efficiency - Provide administrative support to contribute to the smooth operation of the office Qualifications Required: - Proficiency in phone etiquette and receptionist duties - Strong customer service and communication skills - Experience in managing reservations effectively - Excellent organizational and multitasking abilities - Professional demeanor with exceptional interpersonal skills - Proficiency in MS Office and office equipment (e.g., fax machines and printers) - High school diploma; additional certification in Office Management is a plus,