Front Desk Representative

Job Summary:

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or department.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the front desk area is tidy and presentable with all necessary materials (e.g., brochures, forms, stationery).
• Manage incoming/outgoing mail and deliveries.
• Coordinate with the team for office maintenance, stationery, and housekeeping.
• Handle basic queries and provide accurate information in person, via phone, or email.
• Assist in scheduling meetings, appointments, and managing meeting rooms.

Requirements:

• Proven work experience as a receptionist, front desk representative, or similar role preferred.
• Proficiency in MS Office (Word, Excel, etc).
• Professional attitude and appearance.
• Excellent written and verbal communication skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Graduate in any discipline.