Guest Relations Executive

Company Description

Engineer's Realty is an innovative real estate services company that specializes in supporting developers throughout their "Plan to Execution" project journey. Founded by skilled experts from the engineering and real estate sectors, the company delivers customized solutions that maximize value for developers and stakeholders. Rooted in the principles of Trust, Transform, and Transparency, Engineer’s Realty integrates advanced technology with professional expertise to deliver efficient and seamless project execution. The company’s unique Offline to Online model enhances both operational processes and client experiences.

Role Description

This is a full-time, on-site role for a Guest Relations Executive, located in Pimpri Chinchwad. Responsibilities include providing exceptional guest relations, ensuring effective communication, responding to inquiries promptly, and managing customer service requests. The role also involves handling receptionist duties, offering support in sales operations, and maintaining a welcoming and professional environment for visitors and clients.

Qualifications

• Guest Relations and Customer Service skills to manage and maintain positive client relationships effectively
• Strong Communication abilities to address inquiries professionally and communicate effectively with clients and team members
• Proficiency in Receptionist Duties, including managing front-desk operations and ensuring a welcoming atmosphere
• Experience with Sales and client interactions is preferred
• Problem-solving skills and a proactive approach to handle guest concerns
• Ability to work in a fast-paced, on-site environment
• Relevant experience in real estate, hospitality, or related industries is advantageous
• Bachelor’s degree in Business Administration, Hospitality Management, or related field is desirable