Guest Relations Executive

Role Overview: As a Guest Relationship Manager at Rishikesh, your main responsibility will be to ensure customer satisfaction by providing excellent customer service, performing receptionist duties, handling communication, and managing reservations. Your role will be crucial in creating a positive and seamless experience for all guests visiting the establishment. Key Responsibilities: - Provide exceptional customer service and ensure customer satisfaction - Perform receptionist duties efficiently - Handle communication effectively with guests and staff - Manage reservations and ensure accuracy - Resolve problems and conflicts in a timely manner - Work in a fast-paced environment while maintaining attention to detail and organizational skills - Utilize relevant software applications proficiently Qualifications Required: - Possess strong customer service and customer satisfaction skills - Experience in receptionist duties is necessary - Excellent communication skills are essential for this role - Ability to manage reservations effectively - Strong interpersonal skills for interacting with guests and staff - Problem-solving skills and conflict resolution abilities are required - Capability to work in a fast-paced environment - Attention to detail and organizational skills are important - Proficiency in relevant software applications is a must - Prior experience in the travel or hospitality industry is a plus - A Bachelor's degree in Hospitality Management or a related field is preferred,