Front Desk Representative

Job Description

Key Responsibilities: Inquiry Resolution, Issue Resolution, Documentation and Record Keeping, Onboarding and Off boarding, Employee Self-Service Assistance, Compliance and Policy Adherence, Benefit Administration, Reporting and Analytics, Employee Relations, Continuous Improvement. . Timing: 6:30pm-3:30am [Night Shift] Interview Mode: Face-To-Face Completely Work from Office. For Females: We provide Drop up facility (if location comes under 8-10 kms from the office location) Here's a refined job description for a Front Desk Representative (Females Only), based on the information you provided: Front Desk Representative (Females Only) Location: Noida, Uttar Pradesh, India Shift: Night Shift (6:30 PM - 3:30 AM IST) The Opportunity We're seeking a dedicated and professional Front Desk Representative to manage our front office operations during the night shift. This is a crucial, in-office role where you'll be the first point of contact, ensuring smooth daily operations and providing essential support to our team and visitors. If you're highly organized, have excellent communication skills, and are comfortable with a night shift schedule, we encourage you to apply! Key Responsibilities As a Front Desk Representative, your responsibilities will include: Inquiry Resolution: Efficiently addressing and resolving inquiries from employees, visitors, and external contacts. Issue Resolution: Proactively identifying and resolving minor operational issues to ensure seamless workflow. Documentation and Record Keeping: Maintaining accurate and organized records, logs, and files, ensuring data integrity and confidentiality. Onboarding and Offboarding Support: Assisting with the administrative tasks related to employee onboarding and offboarding processes. Employee Self-Service Assistance: Guiding employees on utilizing various internal tools and self-service platforms. Compliance and Policy Adherence: Ensuring all front desk operations align with company policies and procedures. Benefit Administration Support: Providing administrative support related to employee benefits as needed. Reporting and Analytics: Assisting with basic reporting and data collection related to front office activities. Employee Relations Support: Contributing to a positive office atmosphere and assisting with general employee relations matters. Continuous Improvement: Identifying and suggesting ways to improve front office efficiency and service delivery.