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Naukri Hospitality Jobs
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Front Desk Manager

Front Desk Manager

Naukri Hospitality Jobs

4 - 8 years

|

4 - 8 Lacs

Posted:13 hours ago| Platform:

Apply

Skills Required

front desk conflict resolution hospitality hotel management hospitality management guest relations front office front office management receptionist activities front office operations telephone operating guest relationship management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Front Desk Manager to join our team in the Hospitality industry. The ideal candidate will have 4-8 years of experience and be based in Naukri.

Roles and Responsibility

Manage front desk operations, ensuring seamless day-to-day activities.
Supervise and coordinate staff members to achieve high levels of customer satisfaction.
Develop and implement effective strategies to enhance customer experience.
Handle guest complaints and resolve issues professionally.
Maintain accurate records and reports, including daily activity logs.
Collaborate with other departments to ensure excellent service delivery.

Job Requirements

Proven experience in hospitality management, preferably in a front desk role.
Strong leadership and communication skills, with the ability to motivate teams.
Excellent problem-solving and conflict resolution skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Knowledge of hotel management systems and software applications.
Strong attention to detail and organizational skills.

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