Front Desk Executive

Job Description: Front Desk Manager - Skinfinity Derma, Gurgaon

Position: Front Desk Manager
Location: Skinfinity Derma, Gurgaon
Working Hours: 10:00 AM - 8:00 PM
Salary: ₹20,000 - ₹30,000 per month
Incentives: Performance-based incentives
Food Facility: Available

About Us:
Skinfinity Derma is a leading skincare and hair care clinic in Gurgaon, specializing in advanced dermatological treatments. We are committed to providing the best care and customer service to our clients in a comfortable and professional environment.

Job Responsibilities:

• Reception Management: Greet and welcome clients with a friendly and professional demeanor.
• Appointment Scheduling: Manage appointments for consultations, treatments, and follow-ups. Coordinate with doctors and patients to ensure smooth operations.
• Client Communication: Answer phone calls, respond to emails, and handle client inquiries effectively.
• Customer Service: Provide exceptional customer service by addressing concerns, offering information on services, and maintaining a pleasant clinic environment.
• Billing & Payments: Process payments, issue receipts, and maintain accurate records of transactions.
• Clinic Organization: Ensure the front desk area is clean, organized, and welcoming. Handle the daily administrative tasks and ensure the smooth functioning of the clinic's operations.
• Inventory Management: Maintain stocks of necessary office supplies and inform management about reordering requirements.
• Collaboration with Team: Work closely with the medical and support staff to ensure seamless patient care.

Requirements:

• Experience: Minimum 3-4 years of relevant experience in a front desk role, preferably in a skincare, haircare, or medical healthcare setting.
• Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a customer-focused approach.
• Computer Proficiency: Knowledge of MS Office and clinic management software.
• Attention to Detail: Ability to manage multiple tasks efficiently while maintaining accuracy.
• Professional Appearance: Must present a polished, professional image and have a friendly, approachable demeanor.

Benefits:

• Competitive salary package (₹20,000 - ₹30,000/month).
• Performance-based incentives to reward outstanding contributions.
• Food facility available on-site.
• Opportunity to work in a well-established and growing dermatology and healthcare clinic.
• Only female candidate apply for this Role.

If you have a passion for customer service and possess the required experience, we encourage you to apply for this exciting opportunity to be part of the Skinfinity Derma team.

you can send your resume on skinfinitygurgaon@gmail.com and connect on 8394093537.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Food provided

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)

Language:

• English (Required)

Work Location: In person