Front Desk Executive

0 years

1 - 2 Lacs

Posted:9 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a polite, professional, and well-organized Front Desk Executive to be the first point of contact for our clinic. The role involves welcoming patients, managing appointments, handling inquiries, and ensuring smooth front-office operations.

Key Responsibilities:

  • Greet and assist patients/visitors with a warm and professional approach.
  • Manage appointment scheduling and maintain daily calendars.
  • Answer phone calls, emails, and respond to patient inquiries.
  • Maintain patient records and update databases.
  • Coordinate with doctors and staff for smooth clinic operations.
  • Handle billing, payments, and maintain receipts.
  • Maintain cleanliness and organization at the reception area.
  • Ensure excellent patient experience through efficient service.

Requirements:

  • Bachelor’s degree / Diploma (preferred but not mandatory).
  • Previous experience in front desk, receptionist, or customer service role.
  • Strong communication and interpersonal skills.
  • Good knowledge of MS Office and basic computer operations.
  • Pleasant personality, professional attitude, and problem-solving skills.

Work Hours: Full-time

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

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