Front Desk Executive

Company Description

F9 Go Karting is one of Delhi NCR’s premier motorsport and entertainment destinations, offering high-energy go-karting experiences for thrill-seekers, families, and corporate groups. With multiple world-class tracks across Gurgaon, F9 combines fun, safety, and professionalism to deliver unmatched racing excitement. 

Join us in building a vibrant motorsport culture while working in an energetic and customer-focused environment.

📍 Locations: Sector 59, Sector 68, Sector 17/18 Link Road

💼 Position: Front Desk Executive

Role Description

This is a full-time on-site role for a Front Desk Executive based in multiple F9 Go Karting locations across Gurgaon, India. The Front Desk Executive will be the first point of contact for visitors and guests, responsible for greeting customers, managing bookings and walk-ins, answering phone calls, and providing detailed information about F9’s services. The role also involves handling payments, maintaining records, supporting administrative tasks, and ensuring the reception area reflects F9’s lively and professional image.

Qualifications

Strong phone etiquette and receptionist/front desk skills

Experience in customer service and handling bookings/reservations

Excellent communication and interpersonal skills

Presentable, confident, and customer-oriented personality

Ability to multitask and manage responsibilities in a fast-paced environment

Basic computer proficiency (MS Office, emails, POS systems preferred)

Prior experience in hospitality, customer service, or similar role is a plus

High school diploma required; additional qualifications in Office/Front Desk Management or Hospitality are a plus