Front Desk Executive / Receptionist

Job Description

Key Responsibilities: Student Guidance: Advise prospective students on admission requirements, application processes, deadlines, and available programs. Provide clear, accurate, and timely information to students and their families. Application Management: Review and process applications, ensuring completeness and adherence to the institution's admission policies. Provide timely follow-up to applicants as needed. Counseling & Support: Offer one-on-one counseling sessions to guide prospective students through the application process, providing personalized advice and answering questions related to program options, scholarships, financial aid, and more. Interviewing & Evaluation: Conduct interviews with prospective students, assess their qualifications, and evaluate applications based on criteria such as academic performance, extracurricular activities, and personal goals. Student Recruitment: Participate in recruitment events, school fairs, and other outreach activities to attract new students. Represent the institution at local, regional, and national events. Admissions Presentations: Conduct presentations, webinars, and information sessions for prospective students and their families, providing an overview of the institutions programs, campus life, and benefits. Database Management: Maintain accurate and up-to-date records of applications, inquiries, and admissions decisions. Use CRM tools to track and manage communications with prospective students. Collaboration with Departments: Work closely with academic departments, student services, and financial aid to provide prospective students with all necessary information and ensure a seamless admissions experience.