Front Desk Executive

Rama Eiko

Shankar Nagar, Raipur

Executive - Front Desk

Administration

HR

Desired Qualification

Graduate in any discipline (Hospitality or Admin background preferred) with 2-3 years of relevant experience

Key Skills & Competencies

• Excellent communication (verbal & written)

• Knowledge of MS Office and travel booking tools

• Strong organizational and multitasking skills

• Attention to detail and accuracy

Job Purpose

To manage the front desk and reception area professionally, ensuring smooth communication and hospitality for visitors and employees.

Key Responsibilities

• Greet and welcome visitors, guests, and employees with a professional demeanour.
• Manage the reception area — maintain cleanliness, order, and a welcoming environment.
• Handle incoming calls and correspondence; route them to the concerned departments.
• Maintain visitor records and ensure adherence to security protocols.
• Receive, sort, and distribute couriers or internal letters.
• Maintain a log of incoming/outgoing documents and deliveries.
• Maintain and update the daily staff attendance register accurately and share reports with HR as required.

• Supervise pantry and housekeeping staff to maintain office cleanliness, hygiene, and efficient front-office support.

Administrative Support

• Support administrative activities like office supplies, stationary, and vendor coordination.
• Provide support for internal events, meetings, and conferences.
• Maintain updated employees official contact & extension list.

Professional Conduct

• Maintain a polite, confident, and professional demeanour at all times.
• Demonstrate excellent communication and interpersonal skills.
• Handle confidential information with discretion.
• Perform any other duties or tasks as assigned by the reporting authority.