Front Desk Executive

We are seeking a female Front Desk Executive who will be the first point of contact for our organization, both in person and over the phone. The ideal candidate will be presentable, courteous, and professional with excellent communication skills. She will be responsible for managing customer interactions, handling walk-in clients, attending to phone calls, providing support to the internal team, and ensuring smooth functioning of the reception and front-office activities.

Key Responsibilities

Customer Interaction & Reception Duties:

• Greet visitors and walk-in clients with a warm, professional attitude.
• Manage incoming phone calls promptly and direct them to the concerned department/person.
• Respond to customer queries effectively, providing accurate information or redirecting appropriately.
• Maintain visitor records, issue visitor passes, and ensure security protocols are followed.

Front Desk & Administrative Support:

• Manage the front office area to ensure a professional and welcoming atmosphere.
• Handle courier, mails, and packages (incoming & outgoing).
• Schedule and coordinate appointments, meetings, and conference room bookings.
• Support HR/Administration teams with basic clerical and administrative tasks.

Professional Conduct & Multitasking:

• Handle multiple tasks efficiently without compromising professionalism.
• Maintain confidentiality of sensitive information.
• Uphold strong professional ethics, representing the company image positively.
• Provide support to colleagues, assisting in daily office operations as required.

Desired Candidate Profile

• Gender Preference: Female
• Educational Qualification: Graduate (preferred) or equivalent
• Experience: 1–3 years of relevant experience in front desk, customer service, or administrative support
• Skills & Competencies:
• Excellent verbal and written communication skills in English (knowledge of local language will be an added advantage).
• Presentable personality with good interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional ethics, integrity, and a positive attitude.
• Basic computer skills (MS Office, Email, Internet usage).
• Other Requirements: Ability to remain calm under pressure and manage customer expectations effectively.

Key Attributes We Value

• A pleasant and approachable demeanor.
• Customer-first mindset with problem-solving ability.
• Attention to detail and reliability.
• Ability to manage responsibilities independently while being a strong team player.

More details visit our website: https://www.pikme.org Email us: [email protected]

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,631.89 - ₹20,217.83 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Language:

• English (Preferred)
• Hindi (Preferred)

Work Location: In person