Front Desk Executive

Role Overview

The Front Desk Executive will serve as the first point of contact for all visitors and clients, ensuring a professional and welcoming experience. The role requires excellent communication skills, strong organizational abilities, punctuality, and proficiency in handling front desk operations, meeting coordination, and administrative support.

Key Responsibilities:

Reception & Visitor Management

• Welcome and attend to visitors in a professional, courteous, and friendly manner.
• Ensure visitors are directed appropriately as per meeting schedules.
• Notify the relevant employees promptly upon a visitor’s arrival.

Operational Readiness & Punctuality

• Ensure the front desk is fully operational by

  9:00 AM sharp (or earlier)

  each day.
• Conduct daily checks of the reception area and meeting rooms before office hours.

Meeting Coordination

• Review and verify all meeting room invites on a daily basis.
• Confirm meetings with participants to ensure preparedness and attendance.
• Coordinate with internal teams to avoid scheduling overlaps or conflicts.

Meeting Room Upkeep & Readiness

• Maintain meeting rooms in a clean, organized, and professional condition.
• Ensure functionality of all equipment (projectors, screens, video conferencing tools, etc.) prior to meetings.

Communication & Professional Conduct

• Manage calls, queries, and correspondence with clarity, efficiency, and professionalism.
• Demonstrate excellent verbal and written communication skills.
• Maintain a proactive, approachable, and solution-oriented attitude in all interactions.

Administrative Support

• Maintain accurate front desk records, logs, and visitor registers.
• Support coordination of office events, vendor visits, and other administrative activities.
• Provide assistance to the administrative team on additional tasks, as required.

Qualifications & Skills

• Graduate in any discipline (preferred).
• Prior experience as a Front Desk Executive / Receptionist or similar role is an advantage.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational, multitasking, and time-management abilities.
• Professional demeanor with attention to detail.
• Ability to handle confidential information with discretion.