Guindy, Chennai
INR 0.14 - 0.27 Lacs P.A.
Remote
Full Time
Job Description: We are seeking a proactive and customer-focused individual to handle inbound customer inquiries, resolve issues efficiently, and drive upselling and cross-selling opportunities. The ideal candidate will ensure customer satisfaction while contributing to sales growth. Key Responsibilities: Answer incoming calls and respond to customer queries promptly and professionally Provide accurate product/service information and resolve customer issues Identify customer needs and recommend relevant products or services Upsell and cross-sell offerings to maximize revenue Maintain detailed records of customer interactions in the CRM system Collaborate with internal teams to ensure smooth customer experiences Requirements: Excellent communication and problem-solving skills Ability to handle high call volumes with a positive attitude Sales-driven mindset with customer-first approach Prior experience in customer service and/or telesales preferred
Injambakkam, Chennai
INR 1.8 - 2.16 Lacs P.A.
On-site
Full Time
Minimum of a bachelor’s degree in any field. At least 1 year of experience in Inside Sales or any relevant sales domain. Female candidates are preferred, but both male and female candidates are welcome to apply. Identify and generate leads through various sales channels. Develop and maintain strong relationships with new and existing clients. Conduct product presentations and explain services to potential customers. Follow up with clients to close sales deals and ensure customer satisfaction. Achieve monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information using CRM software. Stay updated with industry trends and competitor offerings. Strong interpersonal and negotiation skills. Ability to work independently as well as collaboratively in a team. Proficiency in MS Office and CRM software. Self-motivated with a customer-centric approach.
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