Job Description: We are seeking a proactive and customer-focused individual to handle inbound customer inquiries, resolve issues efficiently, and drive upselling and cross-selling opportunities. The ideal candidate will ensure customer satisfaction while contributing to sales growth. Key Responsibilities: Answer incoming calls and respond to customer queries promptly and professionally Provide accurate product/service information and resolve customer issues Identify customer needs and recommend relevant products or services Upsell and cross-sell offerings to maximize revenue Maintain detailed records of customer interactions in the CRM system Collaborate with internal teams to ensure smooth customer experiences Requirements: Excellent communication and problem-solving skills Ability to handle high call volumes with a positive attitude Sales-driven mindset with customer-first approach Prior experience in customer service and/or telesales preferred
Minimum of a bachelor’s degree in any field. At least 1 year of experience in Inside Sales or any relevant sales domain. Female candidates are preferred, but both male and female candidates are welcome to apply. Identify and generate leads through various sales channels. Develop and maintain strong relationships with new and existing clients. Conduct product presentations and explain services to potential customers. Follow up with clients to close sales deals and ensure customer satisfaction. Achieve monthly and quarterly sales targets. Maintain accurate records of sales activities and customer information using CRM software. Stay updated with industry trends and competitor offerings. Strong interpersonal and negotiation skills. Ability to work independently as well as collaboratively in a team. Proficiency in MS Office and CRM software. Self-motivated with a customer-centric approach.
Job Title: Sales Executive (Male Candidate Preferred) Location: [injambakkam] Job Summary: We are looking for a dynamic and result-oriented Sales Executive to join our team. The ideal candidate must have a minimum of one degree qualification, at least 1 year of experience in Inside Sales, and knowledge of any sales domain. Female candidates are preferred for this role. Key Responsibilities: • Identify and generate leads through various sales channels. • Develop and maintain relationships with new and existing clients. • Conduct product presentations and explain services to potential customers. • Follow up with clients to close sales deals and ensure customer satisfaction. • Achieve monthly and quarterly sales targets. • Maintain accurate records of sales activities and customer information in CRM software. • Stay updated with industry trends and competitor offerings. Required Skills and Attributes: • Excellent verbal and written communication skills. • Strong interpersonal and negotiation skills. • Ability to work independently and as part of a team. • Proficiency in MS Office and CRM software. • Self-motivated with a customer-centric approach. Qualifications: • Minimum bachelor’s degree in any field. • Minimum 6 months to 1 year of experience in Inside Sales or relevant sales domain. • Knowledge of any sales process and methodologies.
Inbound Process Executive Reporting: Team Leader- Inbound Sharing the JD for Inbound process: Job Role: · Answer inbound calls and assist customers with their Queries/Request/Complains. · · · · · Raise Request & Complaints on behalf of the customer in the CRM tool. Generate leads and educate customers about new products & their benefits. Maintain and adhere to compliance guidelines Capture problem indicators, highlight and suggest improvement Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · used · · Maintain adequate knowledge levels on products, processes and systems Ensure sales target are met Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus
Front Desk Executive: We are seeking a professional and welcoming Front Desk Executive to join our team in the medical sector. As the first point of contact for patients and visitors, you will play a key role in providing excellent customer service and ensuring smooth front desk operations. If you have strong communication skills, a professional appearance, and enjoy interacting with people, we’d love to hear from you. Key Responsibilities Greet and welcome patients, visitors, and vendors with a friendly and professional demeanor. Schedule and manage consultation appointments efficiently. Handle patient inquiries and provide guidance regarding services, appointments, and procedures. Maintain accurate records of patient visits and appointments. Address and resolve customer queries or escalate them to the appropriate department. Manage incoming calls, emails, and messages, and route them as required. Assist with administrative tasks such as data entry, filing, and maintaining documentation. Coordinate with healthcare professionals and support staff to ensure seamless operations. Required SkillsExcellent verbal and written communication skills. Friendly, approachable, and professional attitude. Well-groomed and presentable appearance. Strong multitasking and organizational abilities in a fast-paced environment. Proficiency in basic computer applications (e.g., MS Office). Ability to handle sensitive and confidential information with discretion.