Front Desk Coordinator

Job Title: Front Desk CoordinatorVacancies: 2 PositionsExperience: 1–3 Years (Front Office / Reception / Customer Handling)Job Summary:

The Front Desk Coordinator will be responsible for managing the reception area, greeting visitors, handling incoming calls, coordinating appointments, and providing administrative support. The role demands excellent communication skills, a friendly approach, and strong multitasking abilities.

Key Roles & Responsibilities:1. Front Desk Management

• Greet visitors, students, clients, and staff with a professional and friendly attitude.
• Manage the reception desk and ensure it remains clean and organized.
• Handle walk-in enquiries and guide them appropriately.

2. Phone & Communication Handling

• Answer incoming calls promptly and route them to the concerned department.
• Provide accurate information and respond to general enquiries.
• Maintain call logs and visitor records.

3. Appointment & Scheduling

• Manage appointment bookings for students, clients, and internal meetings.
• Coordinate with staff to organize schedules and meeting rooms.
• Follow up on scheduled appointments.

4. Administrative Support

• Assist with data entry, documentation, and basic office tasks.
• Distribute incoming mail and maintain outgoing correspondence.
• Support the HR/Administration team when needed.

5. Customer/Student Support

• Provide information about services, courses, or organizational policies.
• Help resolve basic queries or direct them to the relevant department.
• Maintain a positive and helpful environment at the front desk.

6. Record Keeping

• Maintain visitor logs, attendance records (if required), and daily reports.
• Organize files, forms, and registration documents.

Required Qualifications:

• Any Graduate (Preferred: BBA, B.Com, BA, or related field)
• 1–3 years of experience in Front Office / Reception / Coordinator role
• Good knowledge of MS Office (Word, Excel) and basic computer operations

Skills Required:

• Excellent communication (English, Hindi, Local language)
• Professional appearance and good interpersonal skills
• Strong organization and multitasking ability
• Ability to handle pressure and maintain calm
• Customer service mindset

Job Type: Full-time

Work Location: In person