Anand Hearing Care

Position : Job Description for Business Development Manager (Punjab) Base Location : Ludhiana Territory : Ludhiana, Jalandhar, Nawanshahr, Phagwara, Banga, Pathankot, and surrounding areas. Role : · Business development for increasing referrals of hearing loss patients for diagnostics as well as for hearing aids · Increase Hearing Aids sales and Cochlear Implants in the region · Oversee clinic performance and retail chain expansion in your territory Responsibilities : · Responsible for doctor marketing and business development activities in your territory · Responsible for clinic operations and service delivery at the clinics in your territory · Seek and explore ENT tie-ups, hospital tie-ups and outsourcings with doctors · Actively conduct camps and outreach programmes in the area · Conduct CMEs to educate referring doctors and increasing company’s brand recall as a premium player in the sector. Previous Experience : · Relevant business development role with experience in diagnostic labs, medical devices or hospital or derma/ IVF clinics · Previous experience in meeting ENTs, Neuros, Paediatric doctors · Experience in interacting with patients · Existing contacts with ENTs would be a bonus Must have: · Minimum experience of 4+ years in healthcare sector · 2-wheeler · Minimum graduate level degree · Should be comfortable in Hindi, Punjabi & English Package : · Range of 4.2 lacs to 5.8 lacs depending on relevant experience and seniority · Role will have a fixed salary as well as performance-based incentives About the Company : Anand Hearing Care Pvt Ltd is a leading chain of audiology and hearing aid dispensing centres in North India. With Head Office in Chandigarh and 15 clinics in Chandigarh, Delhi NCR and Punjab, the company has a good presence to leverage for future growth and expansion. The company is promoted by Mr. TS Anand, a leading figure and visionary in the audiology and hearing care market. Hearing care in India has been growing at a rapid pace owing to existing under-penetration and increasing awareness in the population. The industry offers a great opportunity to bid deep and build strong relationships with stakeholders.

Work location : Model Town (North Delhi) Job Summary : A well-trained front desk employee is the start of a five-star patient experience. We are looking for a smart receptionist with excellent verbal and written skills, with a positive attitude who will be responsible for greeting clients and visitors to our office, answering calls, addressing visitor’s questions and needs & providing an overall welcoming environment, manage patient appointments, Coordinate with team members regarding scheduling and capture all information about patient visits, Handle inquiries related to sales, purchases, service etc. Working days: 6 Days – Monday to Saturday PACKAGE: · 2.76 LPA - 3.60 LPA depending on experience and skills. Preferred skills: · Customer Service Experience. · Professionally answering phones and routing calls as necessary. · Effective Written and Verbal Communication skills. Friendly Attitude. · Ability to stay calm under pressure. Ability to multitask. · Organized and Detail-Oriented. · Competency in Microsoft applications, including Word, Excel, and Outlook. · Supply Management. Must Have: · Computer: Basic Knowledge + MS Office + Tally(preferred) · Qualification needed: Graduate · 2+ years in customer-facing/hospitality. · Preferred language known: English, Hindi Key Responsibility: Patient Handling : · Schedule patient appointments, visit reminders, and follow-ups · Tele-calling to customers for visit feedback and follow-ups · Billing, cash collection, bank deposits · Provide basic and accurate information in-person and via phone/email · Order front office supplies and keep inventory of stock · Create and manage both digital and hardcopy filing systems · Prepare bills and take payments · Inform other team members of visitors' arrivals or cancellations About the Company: Anand Hearing Care Pvt Ltd is a leading chain of audiology and hearing aid dispensing centres in North India. With Head Office in Chandigarh and 15 clinics in Chandigarh, Delhi NCR and Punjab, the company has a good presence to leverage for future growth and expansion. The company is promoted by Mr TS Anand, a leading figure and visionary in the audiology and hearing care market. Hearing care in India has been growing at a rapid pace owing to existing under-penetration and increasing awareness in the population. The industry offers a great opportunity to bid deep and build strong relationships with stakeholders.

📢 We’re Hiring: Client Relationship Executive (Telecaller - Punjabi) Location: D.K. House, yusuf sarai Experience: 2–3 years Language - Fluent in Punjabi Salary: Up to ₹25,000 CTC + Incentives Key Responsibilities: Handle new client queries and conduct regular follow-ups. Maintain strong and healthy relationships with clients. Communicate with existing clients, schedule appointments, and confirm slots. Coordinate with the internal clinic team regarding appointments and updates. Manage client entries in CRM systems. Work efficiently with Excel and emails. Requirements: Fluent in Punjabi (mandatory). Strong sales techniques with proven ability to convert and convince clients. Experience in client communication and relationship management. Based in or willing to work from South Delhi . We need to fill this position ASAP — if you or someone you know fits the role, please get in touch or share your CV.