Job
Description
Role & responsibilities Lead Generation and Prospecting: Identify and qualify new sales opportunities through various channels, including inbound lead follow-up, outbound cold calls, emails, and online research (e.g., social media, industry directories). Research potential learners and accounts to understand their needs, pain points, and business requirements. Maintain and expand your database of prospects within your assigned territory. Sales Cycle Management: Manage the entire sales cycle from initial contact to deal closure. Conduct effective online demonstrations and presentations to showcase product features and benefits. Address learner inquiries, concerns, and objections effectively. Negotiate sales terms, pricing, and contracts to ensure mutually beneficial agreements. Collaborate with sales executives and line managers on complex or large-scale deals when necessary. Learner Relationship Management: Build and maintain strong, lasting relationships with new and existing learners. Follow up with prospects and learners to ensure satisfaction and identify opportunities for upselling and cross-selling. Provide exceptional learner service throughout the sales process. Reporting and Analysis: Maintain accurate and up-to-date records of all sales activities and learner interactions in the CRM system (e.g., Salesforce, HubSpot). Prepare regular reports on sales activities, pipeline status, and forecast revenue. Analyze sales data to identify trends, strengths, and areas for improvement. Product Knowledge and Market Awareness: Develop a deep understanding of our products/services, their features, benefits, and competitive advantages. Stay informed about industry trends, market conditions, and competitor activities. Provide feedback to management on market trends, learner feedback, and sales tactics to inform product development and marketing strategies. Team Collaboration: Collaborate closely with the marketing team to align sales efforts with marketing campaigns and lead nurturing initiatives. Preferred candidate profile Bachelor's degree in Business, Marketing, or a related field (or equivalent practical experience). Proven 1-5 years of experience in an inside sales role, with a track record of consistently meeting or exceeding sales quotas. Strong phone presence and experience making a high volume of outbound calls. Proficiency with MIS reporting and database management. Excellent verbal and written communication and presentation skills. Strong listening, negotiation, and problem-solving skills. Ability to multitask, prioritize, and manage time effectively in a fast-paced, target-driven environment. Self-motivated, goal-oriented, and a strong desire to succeed. Ability to work independently and as part of a collaborative team.
