Founding Solutions Consultant

Job Description

As the founding member of this function, youll design, own, and evolve our onboarding and customer success motion. Working directly with the founders, youll help users go live, support technical integrations, track product adoption, and implement proactive interventions to ensure a smooth experience. Key Responsibilities Create and maintain documentation, integration demos, code snippets, and usage examples Guide new users through onboarding, data setup, migration, and go-live integration Build dashboards to monitor adoption, usage, and identify bottlenecks in real time Respond promptly and effectively to user questions about the product and integrations Collaborate with account teams to identify growth opportunities and ensure customer success Be the voice of the usercommunicate recurring issues and critical feedback to influence the roadmap Youre a Great Fit If You Have 2 - 4 years of software development experience or strong hands-on experience building apps Bachelors or Masters degree in Computer Science (preferred) Strong business acumen and ability to understand customer needs and pain points Comfort conducting technical discussions and influencing implementation decisions Strong analytical skills to deliver data-backed insights and recommendations Excellent time management, organization, and execution skills Professional presence and strong presentation skills Bonus Points (Not Deal Breakers) Experience with SDLC and prior technical consulting or solution engineering roles Understanding of financial workflows: billing, accounts receivable, reconciliation Familiarity with API-driven integrations and developer tooling What Youll Love About Us Equity + Compensation: Competitive salary and meaningful equity with a founder-friendly vesting schedule Transparency: Open, flat structure with no bureaucratic roadblocks Autonomy & Ownership: Full trust and freedom to take charge of your work and ideas Innovation-Driven: A culture that supports creativity and experimentation Make a Mark: Influence not only product but also the foundation of our company culture