Food and Beverage Captain

Job description

F&B Captain Duties and Responsibilities:-

A food and beverage captain/ Supervisor is responsible for overseeing and managing the day-to-day operations of a restaurant or a hotel's dining facilities.

F & B captains is responsible for providing high-quality customer service to our guests & Patrons in restaurant/ Club/ Room Service/ Banquet.

You will be report to the Restaurant Manager & F& B Manager.

You will be responsible for your outlet and team members.

Taking every day briefing and Training.

Greeting patrons, and if needed, confirming and taking reservations.

Escorting guests to tables.

Answering phone calls and giving basic information on reservations, availability, restaurant hours and services.

Making sure guest had great experience in our Restaurant/ Banquet/ Room Service.

Upsale food and Beverage Items.

Team work

Maintaining records and reports: The captain maintains records and reports related to their area of responsibility, such as inventory, customer feedback, and financial records.

Training and development of staff: The captain provides coaching, training, and development opportunities to their staff to maintain high standards of customer service and satisfaction.

Ensuring profitability: They are responsible for ensuring that the restaurant operates profitably by monitoring costs, optimizing pricing, and controlling waste and shrinkage.

Overall, a food and beverage captain is responsible for creating a seamless dining experience for customers, promoting sales, and ensuring the efficient operation of a restaurant or hotel's dining facilities.

Job Types: Full-time, Permanent

Pay: ₹180,000.00 - ₹340,000.00 per year

Benefits:

• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Panaji, Goa: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Work Location: In person