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0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes. Assist with credit limit adjustments, card replacements, and account updates. Educate customers on benefits, rewards, and policies.
Posted 5 days ago
2.0 - 7.0 years
4 - 6 Lacs
Noida
Work from Office
For More Details Please Call HR (Shubh) on 9035094264 Position: L3 Escalation Specialist Customer Service Location: Noida, Sector 63 Preferred candidate profile Grade: V7 and Above: Immediate joiners preferred We are seeking a highly skilled and analytical L3 Escalation Specialist to handle high-priority customer issues and ensure swift and satisfactory resolution. The ideal candidate will have a background in customer service (preferably e-commerce) with proven expertise in managing complex escalations independently and professionally. Key Responsibilities Handle Level 3 customer escalations via email, calls, or CRM platforms. Act as the final resolution point for unresolved or sensitive customer complaints. Coordinate with internal departments (logistics, tech, operations, etc.) to ensure timely resolution. Maintain comprehensive documentation of case resolutions in CRM tools. Provide feedback and recommendations to improve processes and reduce recurring issues. Ensure customer satisfaction through empathy, ownership, and clear communication. Required Qualifications & Skills Experience: Minimum 2+ years of experience in customer service. E-commerce background is highly preferred. At least 1 year of hands-on experience managing L3 escalations is mandatory. Education: Bachelors degree is required. CRM Tools: Proficiency in platforms like Zendesk, Freshdesk, or similar customer service tools. For More Details Please Call HR (Shubh) on 9035094264
Posted 5 days ago
1.0 - 6.0 years
4 - 5 Lacs
Kolkata
Work from Office
***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: Customer Support Associate CTC: upto 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 DAY Hurry ! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.
Posted 5 days ago
0.0 - 5.0 years
4 - 5 Lacs
Kolkata
Work from Office
***Greetings from You & I Consulting! We are proud to have helped candidates secure placements with over 64+ MNCs across India. At You & I Consulting, we continue to bring exciting opportunities to professionals looking to advance their careers. Current Hiring for MNCs: We are excited to share a great opportunity with a leading global MNC! Here's your chance to grow, explore, and take your career to the next level. Open Roles: US Healthcare Associate CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata Skills & Experience Required: Education : Higher secondary. Min 6 months exp in International Voice on papers. Fresher can also apply!! Excellent Communication Skill Work Timing 24*7 rotational Week off Rotational CTC: 5.10 LPA Mode of Interview: Virtual ONLY 2 Rounds Hurry !! To schedule your interview call or whatsapp now on the above contact details :- Sujay @ 9832122149 Location: Kolkata To Schedule an Interview: Call Sujay @ 9832122149 or WhatsApp with your details in the following format: Name Mobile Number Email Address Highest Qualification Total Work Experience Current Organization Preferred Location Last CTC Expected CTC Please note: Due to high call volumes, if the line is busy, kindly WhatsApp your details to the same number. Interested candidates are also welcome to refer friends or relatives who meet the criteria. We look forward to helping you take the next step in your career.
Posted 5 days ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities Role & responsibilities Employer Service Helpdesk (Helpdesk Operator) Resolve Queries through Software/tools (Attend calls) Additional Trainings will be provided Preparing reports Excel- PowerBI Preferred candidate profile Graduates (Any stream) Fresher with good communication skills (AK) (good spoken English is mandatory) Individuals with 6 months experience in customer service will be considered for the requirement.
Posted 5 days ago
0.0 - 1.0 years
0 - 2 Lacs
Noida
Work from Office
Excellent Opportunity for Freshers: Launch Your Career as a US IT Recruiter! Are you a recent graduate eager to begin a rewarding career in the recruitment industry? We are looking for enthusiastic and dynamic freshers to join our team as US IT Recruiters. Designation: Technical Recruiter Experience: Freshers with excellent communications skills (7/10) Shift: Night Shift (07:30PM IST 04:30AM IST) Location: Noida Sector 68, (Near Sector 61 Metro) Package: Best in the market with both side cab + 3000 food allowance Incentives: Performance Based Summary To source, recruit, and hire candidates that match job order requirements for existing and new accounts. Essential Duties and Responsibilities: Develop action plans/recruiting strategies to identify qualified candidates through various recruiting tools - job boards (dice, monster, other), social networks (LinkedIn), etc. Successfully match and qualify candidates based on their strengths vs. client requirements. Conduct phone screens/interviews, negotiate salary/wage rates and other conditions of employment, gain acceptance from candidates on authorization to submit resumes to clients, extend an offer of employment, and document activities in the appropriate database provided by Acro. Ability to work both independently and in a team environment. Work with other departments when required. Special Requirements: Must be able to effectively communicate with all types of people, which include listening and understanding, as well as, conveying ideas and opinions. Must be able to develop good relationships with various types of people. Must be able to handle conflict well. Must have proficient computer skills. Ability to define problems, collect data and establish facts. Education and/or Experience: Any Graduate / Post-Graduates with good academic records. Having Good communication skills 7 out of 10 Language Skills: Ability to write documentation in the appropriate database. Ability to effectively present information and respond to questions from customers. Benefits Mediclaim for self and dependents Both Indian and US Holidays Unmatched Incentive Structure. 5 days working. Stress-free Working environment Sodexo Meal Vouchers Learning and Growing opportunities On-time Salary Payment Fully Statutory Compliant Both Side Cab Facility No Overtime Interested candidates can connect with me at https://www.linkedin.com/in/aanchal-sharma-7a80a6237/ or can apply here.
Posted 5 days ago
2.0 - 6.0 years
3 - 5 Lacs
Surat
Work from Office
Role & responsibilities :- Coordinate with overseas clients for order updates, dispatch schedules, and shipment follow-ups. Draft professional emails and maintain fluent English communication (spoken and written) with international buyers. Handle export documentation including invoices, packing lists, shipping details, and certifications. Maintain and update data in Excel sheets for order tracking, inventory, and dispatch records. Coordinate with internal teams (production, QA, logistics) to ensure timely delivery of jewellery consignments. Possess strong product knowledge in gold, silver, diamond, and certified jewellery. Preferred candidate profile :- Must have excellent spoken and written English for global client communication. Prior experience in jewellery export or international coordination preferred. Proficient in MS Excel and email drafting for reporting and daily correspondence. Strong understanding of jewellery products, hallmarking, and industry terms.
Posted 5 days ago
0.0 - 1.0 years
0 - 3 Lacs
Noida
Work from Office
Excellent opportunity for freshers who are willing to start their career in the recruitment industry as US IT Recruiter. We are looking for Fresh Graduates with excellent English Communication Skills (8/10) This is a WORK FROM OFFICE opportunity with a NIGHT SHIFT. Only apply if you are comfortable for face-to-face round of interview. Designation: Technical Recruiter Experience: Freshers only Shift: US Shift (7:30PM-4:30AM IST) Location: Sector-68, Noida, UP, India (On-Site) Qualification Required: Any Graduate. Package: Best in the market with both side cab + additional Rs. 3000 food allowance Incentives: Performance Based Summary: To source, recruit, and hire candidates that match job order requirements for existing and new accounts . Essential Duties and Responsibilities: Develop action plans/recruiting strategies to identify qualified candidates through various recruiting tools - job boards (dice, monster, other), social networks (LinkedIn), etc. Successfully match and qualify candidates based on their strengths vs. client requirements. Conduct phone screens/interviews, negotiate salary/wage rates and other conditions of employment, gain acceptance from candidates on authorization to submit resumes to clients, extend an offer of employment, and document activities in the appropriate database provided by Acro. Ability to work both independently and in a team environment. Work with other departments when required. Special Requirements: Must be able to effectively communicate with all types of people, which include listening and understanding, as well as, conveying ideas and opinions. Must be able to develop good relationships with various types of people. Must be able to handle conflict well. Must-have proficient computer skills. Ability to define problems, collect data and establish facts. Ability to write documentation in the appropriate database. Ability to effectively present information and respond to questions from customers. Perks & Benefits: Stress-Free Workplace Sodexo Meal Pass Timely Payment of Salary Completely Statutory Compliance 5 Days Working Attractive Incentives Opportunities for Learning and Growth Both Indian and US Holidays Medical Insurance for Self and Dependents Interested candidates can connect with me at or can share their resume at https://www.linkedin.com/in/priyanka-rani-jha-848ba4220/ or at priyanka.jha@acrocorp.com
Posted 5 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience. 5 working day
Posted 5 days ago
1.0 - 3.0 years
2 - 4 Lacs
Chennai
Work from Office
Role: Control Centre Agent Location: Chennai , India Shift: 24/7 rotating shifts About the Role The Control Centre Agent is responsible for providing frontline support by performing remote first-level alarm monitoring and executing reset procedures in accordance with established handling instructions. The role involves close collaboration with the entire Control Centre team, service regions, and customers to ensure 24/7 business continuity. The primary objective is to maintain uninterrupted support and operational efficiency in remote operations, while ensuring quick response times and high- resolution rates to deliver a high level of customer satisfaction. Key Responsibilities • Work as an Agent in the Global Control Centre under a shift schedule 24/7 • Works under guidance of senior positions. • Perform remote 1st level alarm resets based on defined handling instructions. • Processing and solving of 1st level customer requests according to defined handling instructions. • Support in scheduling service technicians as well as ordering and dispatching spare parts. Experience & Background • Min. 1-year experience as a call center agent or comparable position. • Good communication skills with profound English skills (spoken and written) are a must. • Polite and service-oriented working style. • Willingness to work in a 24/7 shift schedule. • Basic Knowledge of SAP will be an advantage, but not mandatory. Education • Bachelors in Electrical/Electronic Engineering or equivalent technical background. • Excellent English language skills. • Experience in the wind energy industry is an advantage, but not mandatory. Candidates with relevant skills and a strong willingness to learn are also encouraged to apply. What Were Looking For • Adaptable to change. • Demonstrates flexibility and efficiency in handling multiple tasks simultaneously in a fast-paced environment. • Ability to work in 24/7 working environment with different shifts. • Member of global teams, ability to work with team. • Good comprehensive skills. • Good Communication Skills. Travel As per business requirements.
Posted 5 days ago
0.0 - 3.0 years
0 Lacs
haryana
On-site
You are invited to join as an Outbound Medical Lead Generation Executive for a US-based medical campaign at our Thane office. We are seeking individuals with 6 months to 1 year of international sales experience (inbound/outbound) who are dynamic and driven professionals. Your primary responsibility will be to work during the night shift from 7:00 PM to 4:30 AM, Monday to Friday. Enjoy your weekends off on Saturday and Sunday. The salary offered is up to 28,000 (target-based) along with daily incentives and monthly bonuses. To be eligible for this role, you should have completed HSC and above education. Proficiency in fluent English and excellent communication skills are a must. Please note that freshers are not eligible for this position. Candidates residing in Thane, Kalyan, Ambernath, Badlapur, Dombivli, Mulund, Mumbra, Vikhroli, Ghatkopar, Kurla (within a 10 km radius of Thane) are preferred for this role. If you meet the criteria and are interested in this opportunity, please share your resume at anshu.kr@ramorapeopletech.com. Take the first step towards a rewarding career by applying now.,
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Walk-in Interview Need Fluent English Hiring for under graduate freshers and experienced International process 5 days rotaional shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam/ 7428370506 - Ritu
Posted 6 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a SAP SD IT functional expert at Thoucentric, you will be utilizing your 5 years of relevant experience with SAP ECC 6.0 and S/4 HANA to excel in the SAP SD process, focusing on end-to-end Supply Chain operations. Fluent English proficiency, both spoken and written, is a mandatory requirement for this role. Your role will involve effectively communicating with stakeholders to understand business processes and translate them into SAP solutions. You must demonstrate strong knowledge of SAP Standard configuration and project processes, with a specialization in SAP SD. Participation in Requests for Proposals (RFPs) and collaboration with the Business Development team are integral aspects of this position. Additionally, you will be responsible for providing designs for RICEFW elements, operating within an Electronic Data Interchange (EDI) environment, and processing iDocs. Being a team player is essential, and experience in Global project implementations is advantageous. Your ability to develop innovative strategies and models that drive growth and enhance business profitability will be crucial. You should also stay updated on the latest technologies and industry trends, demonstrating logical thinking, problem-solving skills, and a collaborative mindset. Certification in SAP S/4 HANA on Order to Cash (OTC) with hands-on configuration experience is a must. Hands-on experience with simplification lists on S/4 HANA Sales and involvement in at least 2 HANA implementations or rollouts are required qualifications. You will thrive in this role if you can adapt to a dynamic business environment, manage multiple work streams efficiently, and communicate effectively both in writing and verbally. Your planning, organizing, and decision-making skills will be put to the test, along with your ability to influence multidisciplinary teams and build strong relationships at all levels. Please note that this position is based in Bengaluru, Karnataka, and is not a remote role. If you possess the mentioned skill sets and are ready to contribute to our dynamic team, we look forward to welcoming you at Thoucentric.,
Posted 6 days ago
1.0 - 4.0 years
2 - 3 Lacs
Amritsar
Remote
We are currently seeking a Customer Support Executive to work remotely from home. The ideal candidate will possess strong English communication skills and a quiet, disturbance-free work environment
Posted 6 days ago
2.0 - 4.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position Summary We are seeking a dynamic Telesales Executive to drive our Automotive Garage Equipment sales from our Bangalore office. In this role, you will engage with existing customers and prospective leads via phone, articulate the benefits of our product range, resolve queries, and convert interest into sales. Youll be the first point of contact, embodying our brand’s professionalism and technical expertise. Key Responsibilities Outbound Calling: Proactively call assigned customer database and fresh leads to introduce V-Tech’s garage equipment portfolio. Follow up on marketing campaigns, trade show contacts, and website inquiries. Product Presentation: Clearly explain product features, specifications, pricing, and delivery timelines. Highlight competitive advantages and demonstrate ROI for workshop owners and service centers. Lead Qualification & Conversion: Assess customer needs, budget, and decision-making process to qualify leads. Nurture prospects through the sales funnel, aiming for timely closure. Query Resolution: Respond accurately to technical and commercial questions over the phone. Liaise with internal teams (engineering, service, logistics) to resolve complex inquiries. CRM Management: Maintain up-to-date records of call activity, customer interactions, and sales pipeline in MS Outlook/CRM. Generate daily/weekly reports on calls made, leads generated, and orders booked. Collaboration & Feedback: Work with marketing to refine call scripts, email templates, and promotional offers. Provide market feedback on customer requirements, competitive activity, and product enhancements. Required Skills & Qualifications Communication: Excellent verbal communication skills in English and Hindi . Pleasant telephone manner; ability to build rapport quickly. Presentation & Professionalism: Well-groomed, confident, and articulate; represents the brand with credibility. Computer Proficiency: Strong skills in MS Outlook , MS Word , MS Excel , and basic CRM tools. Comfortable drafting emails, updating spreadsheets, and generating reports. Sales Aptitude: Goal-oriented with a proactive, persistent approach to meet targets. Quick learner of technical specifications and able to translate into customer benefits. Personal Attributes: High energy, positive attitude, and willingness to work in a fast-paced environment. Strong organizational skills and attention to detail. Preferred Candidate Profile Diploma or Graduate in Commerce, Business Administration, Engineering, or related field. 2–4 years of telesales or telemarketing experience, preferably in automotive equipment, industrial machinery, or B2B sales. Prior exposure to technical products and ability to grasp mechanical concepts. Familiarity with Indian automotive aftermarket and workshop operations. Experience using any CRM platform (e.g., Salesforce, Zoho CRM, Goldmine, Hubspot) is a plus. Why Join Us? Be part of a market-leading company with a robust product lineup and strong brand reputation. Hands-on training on product features and sales techniques. Opportunity for career advancement into senior sales or field-sales roles. Collaborative work culture that values innovation and customer success.
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes. Assist with credit limit adjustments, card replacements, and account updates. Educate customers on benefits, rewards, and policies.
Posted 6 days ago
0.0 - 1.0 years
1 - 2 Lacs
Vadodara
Work from Office
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes. Assist with credit limit adjustments, card replacements, and account updates. Educate customers on benefits, rewards, and policies.
Posted 6 days ago
1.0 - 6.0 years
1 - 3 Lacs
Mumbai, Navi Mumbai
Work from Office
Roles & Responsibilities: Make outbound calls daily using the provided data to generate leads and follow up on prospects Work closely with the Sales Manager and sales team to support lead generation across various business sectors Handle customer queries, feedback, and complaints in a professional and solution-oriented manner Conduct feedback calls and follow-ups to ensure customer satisfaction Manage and schedule customer appointments for various services or procedures Convert inquiries and calls into potential business leads Achieve assigned personal and team targets based on call data and lead conversion Provide accurate information about the companys products and services to potential clients Collect and maintain relevant data, including information from schools, corporates, or individuals (as applicable) Use company databases effectively to identify and follow up on potential leads Proactively identify opportunities to develop new business relationships Maintain updated guest/client information in the companys CRM system Ensure a high level of guest/client satisfaction and service quality Handle incoming telephone inquiries professionally and efficiently Build and maintain strong professional relationships with clients and internal teams Represent the company with a positive, respectful, and brand-aligned approach at all times Uphold prompt, polite, and professional service standards consistently Contact: Interested candidates can reach out at 9284630098 / 8655610090 Email Us on : Hr@skillloomsolutions.com
Posted 6 days ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for International Voice Process Executive - Customer Service - Handle incoming customer calls and provide solutions to their queries and concerns - Inbound Voice Process - Cab Facility - Health Benefit - Additional OT Pay Required Candidate profile Ability to work under pressure and meet deadlines - Pleasant and confident phone etiquette - Excellent Communication. - Comfortable with Rotational shifts (24*7) - Open to Relocate
Posted 6 days ago
1.0 - 3.0 years
4 - 5 Lacs
Noida, Gurugram
Work from Office
Job Description: Candidate has minimum of 1 year experience, preferable in Workforce Management (WFM) or Resource Management (RM). The primary responsibility is to manage the RM tools and reporting. Candidate needs to act as primary liaison to the recruiting group on behalf of Resource Management. Perform Ad-hoc reporting request. Act as a change agent to stakeholders as the Resource Management group implements new processes and tools. Specifically, will focus on the tactical/transactional areas of our business. Critical skills required: Workable knowledge on MS Office tools. Able to share clear view on written and verbal communication. Good Analytical Skills & problem-solving skills. Pro-active & Positive Attitude. Ability to Work efficiently and effectively in a team. Have the ability to escalate issues with a view to bringing about a win-win resolution. Basic phone & email etiquette are desirable as candidate would need to interact with onshore clients/external entities on a regular basis Gurgaon location - sector 48 candor tech space Noida location - sector 127- tech Boulevard fixed dayshift with sat/sun week off both side cab service will be provided.
Posted 6 days ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Service Role We are seeking skilled professionals for our International Voice – Customer Support role. Candidates must offer high-quality service to premium customers and resolve their concerns via inbound calls. Required Candidate profile Benefits Include: Inbound Call Support Role Transportation (Cab) Facility Health Insurance Coverage Overtime Pay Opportunities
Posted 6 days ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are currently hiring for the position of Customer Service Executive – International Voice Process. This role requires delivering exceptional customer support to our premium clientele through inbound voice calls. Required Candidate profile Key Benefits: Inbound Voice Process Cab Facility Provided Health Benefits Included Additional Pay for Overtime
Posted 6 days ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
We are currently hiring for the position of Customer Service Executive – International Voice Process. This role requires delivering exceptional customer support to our premium clientele through inbound voice calls. Required Candidate profile Key Benefits: Inbound Voice Process Cab Facility Provided Health Benefits Included Additional Pay for Overtime
Posted 6 days ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
InterestedRoles & Responsibilities: Working days - 6 days with 1 rotational off Job location - Gurgaon, Sec 44 Salary bracket - 2.5 lpa- 4.2lpa This is a full-time on-site role for a Sales Associate, located in New Delhi. The Sales Associate will be responsible for managing customer inquiries related to insurance products, providing accurate information about insurance plans, and guiding customers through the purchase process. The role includes maintaining customer records, achieving sales targets, and delivering exceptional customer service. The Sales Associate will also participate in sales meetings and contribute to the overall objectives of the sales team. Qualifications Required: Strong communication and interpersonal skills Ability to understand and explain complex insurance products Experience in sales, customer service, or related fields Excellent problem-solving and negotiation skills Proficient in using CRM software and MS Office Ability to work independently and as part of a team Prior experience in the insurance industry is a plus Bachelor's degree in Business, Sales, Marketing, or related field Intrested candidates can share their CV on WhatsApp - 9910284974 ( Gurdeep Kaur)
Posted 6 days ago
0.0 - 4.0 years
0 - 1 Lacs
Aurangabad
Work from Office
Responsibilities: * Generate leads through field sales activities * Close deals with clients * Meet sales targets * Maintain customer relationships * Represent company at events Sales incentives Performance bonus
Posted 6 days ago
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