2220 Fluent English Jobs - Page 25

Responsibilities: * Collaborate with team on projects * Attend training sessions regularly * Maintain confidentiality at all times * Meet deadlines consistently * Learn company policies and procedures

Are you fluent in English with an American accent and hold a bachelor's degree in technology but currently in a non-technical role Are you eager to transition into a technical career and utilize your communication skills in a dynamic startup environment Total Shift Left, a Software Development, Testing, and IT Services startup, is seeking a motivated Business Development Representative to drive technical business growth. Total Shift Left offers not just a job but an opportunity to be part of an innovation powerhouse where your technical expertise and business acumen will contribute to our expansion and success. As a Business Development Representative focusing on Technical Business Development, you will have a crucial role in shaping our market presence and establishing strong client relationships. Your responsibilities will include identifying and engaging potential clients to generate interest in our technical solutions, effectively presenting and positioning our offerings using your technical background and communication skills, building and maintaining relationships with key stakeholders, conducting market research to inform strategies, supporting sales strategies aligned with business objectives, and monitoring key performance metrics to optimize business development efforts. At Total Shift Left, you'll be part of a cutting-edge startup that is redefining the technology landscape, offering you the chance to drive impactful solutions through your ideas, transition into a technical career, and grow within a company that values innovation and impact. You'll work in a collaborative culture where your contributions are valued and recognized. Desired qualifications for this role include a bachelor's degree in technology or a related field, a strong understanding of software development, testing, and IT services with the ability to communicate technical concepts effectively, excellent communication skills in fluent English with an American accent, experience or interest in business development, motivation to transition from a non-technical role to a technical business development position in a fast-paced startup environment, and the ability to develop and implement strategies aligned with market demands and business objectives. If you are ready to combine your passion for Technology with business development, eager to transition into a technical career, and thrive in an innovative startup environment, Total Shift Left invites you to join their Rocketship and be part of their journey to success.,

US voice banking process, candidate should have excellent verbal and written skills, salary - , any grad. or undergrad. with 6 months international call center exp. can apply, should be open for night shifts, 5 days a week working, No cab, freshers with good comm. skills can apply, work from an office profile. Job Types: Full-time, Permanent Schedule: Night shift Rotational shift Education: Bachelor's (Preferred) Experience: International voice process: 1 year (Preferred) total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Fluent English (Preferred) Location: Noida, Uttar Pradesh (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person,

We are a growing organization based in Ludhiana, looking to expand our HR team. We are seeking passionate, dedicated, and motivated female candidates with an MBA background who are eager to start their careers in Human Resources. Job Responsibilities: Recruitment & Talent Acquisition: Source, screen, and shortlist candidates through job portals, social media, and referrals. Coordinate interviews and assist in the selection process. Manage onboarding activities for new employees. Employee Relations & Engagement: Support in maintaining positive employee relations. Organize employee engagement activities, training sessions, and team events. HR Operations: Manage employee records, attendance, leaves, and performance data. Who Are We Looking For Qualification: MBA in Human Resource Management (or equivalent) Gender: Female candidates preferred Experience: Freshers are welcome to apply Skills: Strong written and verbal communication skills Proficiency in MS Office (Word, Excel, PowerPoint) Quick learner with a positive attitude Fluent English. Interested candidates can call or drop your resume at -8727909176 Job Types: Full-time, Permanent, Fresher Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Performance bonus Quarterly bonus Yearly bonus Location: Ludhiana, Punjab (Required) Work Location: In person,

Role & responsibilities Good Computer Skills Candidate must have excellent communication skills Must be a Graduate Willing to work in night shift (UK or US) Able to work in Order Processing & Customer Service [both Email & Calling Knowledge and understanding of Technical terms. Experience working in International Voice Process is a must. Perks and benefits : Cabs & Incentive will provided CONTACT HR : 9993195804

Urgently Hiring for International Sales Voice Process Location: Gurugram Connect HR Nikita: 9717102713/ 9773626804 Job Summary: We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and ensure high customer satisfaction. Handle objections, resolve queries, and build long-term client relationships. Required Skills: Excellent communication skills in English (verbal & written). Strong negotiation and objection-handling skills. Interested candidates can share their resume to nikitajaiswal@policybazaar.com or whatsapp to 9717102713

Job description AM INFOWEB Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits : Competitive salary package up to 23,000 - 25000 CTC. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049097624 Email: aman.prasad@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Rotational Night Shift & Day Shift).This is a Voice customer support role involving voice communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries:Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:Central Line: Kalyan to Sion. Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ). Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ). Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives. Cab facility for safe and convenient travel. Travel allowance included. Medical insurance coverage. Work-life balance with 2 weekly offs. How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi MumbaiJoin us and be part of a dynamic team driving global customer satisfaction! HR Niharika- 7304779661. Email- Niharika.Paradkar@sutherlandglobal.com Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply: Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel (Excluding Taloja & Sukhapur) Western Line: Chandivali & Mira Road (via Golden Nest Circle, Ghodbunder Road) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel Travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs How to Apply: Walk-in directly between 12:00 PM to 7:00 PM Location: Sutherland Global Services, Airoli, Navi Mumbai Join us and be part of a dynamic team driving global customer satisfaction! HR Simone - 8097873088 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education: UG: Graduation Not Required Role & responsibilities Disclaimer Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Job description AM INFOWEB Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049097624 Email: aman.prasad@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

Job Description: We are hiring enthusiastic and customer-oriented individuals for our International Voice Process (Night Shift). Currently we are also hiring for Day shift.This is a blended customer support role involving voice, chat, and email communication with international clients. Key Responsibilities: Provide high-quality voice-based support to international customers. Handle queries via phone, email, and chat in a timely and professional manner. Troubleshoot and resolve customer issues effectively. Maintain customer satisfaction and adhere to quality and performance standards. Work in 24x7 rotational shifts, including night shifts. Candidate Profile: Excellent English communication skills (both verbal & written). Strong interpersonal and problem-solving skills. Comfortable with rotational shifts (24/7 operations). Basic proficiency in MS Office tools (Outlook, Word, Excel). Good typing speed and computer navigation skills. Team player with a proactive and professional attitude. Eligibility Travel Boundaries: Only candidates residing within 1.5 km from the nearest railway station in the below areas are eligible to apply:Central Line: Kalyan to Sion Harbour Line: Wadala to Panvel ( Excluding Taloja & Sukhapur ) Western Line: Chandivali & Mira Road ( via Golden Nest Circle, Ghodbunder Road ) Shift & Weekly Off: Shift: 24x7 rotational (including night shifts) Weekly Off: 2 rotational offs Perks & Benefits: Lucrative performance-based incentives Cab facility for safe and convenient travel allowance included Medical insurance coverage Work-life balance with 2 weekly offs. Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Mega Hiring Customer Service (Kiwi Process) | US Process | Pune Location Only WNS is hiring FRESHERS for an exciting opportunity in Customer Service (Kiwi Process)! Location: Viman Nagar, Pune Shift: Rotational (US Process) Working Days: 5 Days a Week Eligibility: Graduate / Undergraduate Communication Skills: Excellent communication is mandatory Job Role: • Handle inbound customer service queries professionally and efficiently • Resolve issues related to Kiwi services/products for US-based customers • Maintain a high level of customer satisfaction through quality support • Work collaboratively in a dynamic and fast-paced environment Requirements: • Must be based in Pune • Immediate joiners only • Freshers are welcome to apply • Excellent spoken English and communication skills • Basic computer knowledge and typing speed Additional Details: • Only 3 vacancies available – Hurry Up! • Fantastic opportunity to start your career in the BPO industry • On-the-job training will be provided To Apply: Reach out to HR Anjali 7044307670 anjali.shaw@wns.com Don’t miss this chance to be a part of a growing global organization! #PuneJobs #CustomerService #BPOJobs #FreshersHiring #WNSCareers

Roles and Responsibilities: Non-Calling Insurance Company on behalf of Doctors / Physician for claim status. Follow-up with Insurance Company to check status of outstanding claims. Receive payment information if the claims has been processed. Analyze claims in case of rejections. Ensure deliverable adhere to quality standards. Prior experience on charge entry and payment posting Requirements: Strong communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Willingness to learn and adapt to new tasks and responsibilities. Process: Voice Process AR calling Qualification: Any graduate (UG > Btw 2023 to 2025) Shift Timings : Night shifts only: 8:30 pm to 5:30 am/6:30 pm to 3:30 am Experience: Freshers Contact HR - Harini Maheshkumar - 9080599036 WhatsApp for immediate response. Location: DLF IT Park, Ramapuram, Chennai - Block 1C, 4th Floor Notice Period: Immediate joiners only Interested candidates can directly walk-in for the interview with your updated CV and Original Aadhar card for verification purpose

Job Title: Recruiter/Senior Recruiter Company: IMS Group Division: ORS UK Location: Makarba, Ahmedabad (On-site) Shift Options: UK Shift: 12:30 PM 10:00 PM or 1:30 PM 11:00 PM (Daylight Saving Time) [SaturdaySunday Off] Rotational Shift: Includes SaturdaySunday working, with any two weekdays off (MondayFriday) Key Responsibilities: Strategically source and attract candidates using diverse channels such as job boards, internal databases, referrals, and professional networks. Conduct thorough pre-screening assessments to evaluate candidates' qualifications, skills, and cultural fit. Submit a consistent pipeline of qualified candidates for active job mandates, ensuring alignment with client expectations. Build and maintain strong, long-term relationships with candidates to create a sustainable talent pool. Collaborate closely with internal stakeholders and meet stringent deadlines and performance benchmarks. Continuously improve recruitment practices through self-learning and adoption of best-in-class sourcing techniques. Educational Qualification: Graduate in any discipline Experience: Proven recruitment experience, preferably in international staffing or BPO/KPO or RPO settings Skills: Exceptional verbal and written communication Strong interpersonal and stakeholder management skills High level of self-motivation, learning agility, and resilience Target-driven, with the ability to multitask and prioritize effectively Key Benefits: Be part of a globally recognized, award-winning organization, consistently ranked among the Dream Companies to Work For, Best Places to Work, and The Global Outsourcing 100 by IAOP Attractive performance-based incentives to reward your success Enjoy the work-life balance of a five-day workweek (for UK shift roles) Gain indirect exposure to global recruitment practices by partnering with Fortune 100 clients Participate in a comprehensive training program to support continuous learning and career growth Benefit from a lucrative referral program with additional rewards Be acknowledged for your achievements through monthly recognition initiatives Work in a modern, world-class office environment with cutting-edge infrastructure Take part in regular corporate events, including sports tournaments and team-building gatherings

Customer Support Profile (Chat and Voice process) Mohali location Qualification-Graduate Salary-17k in hand Interested students can contact at below mentioned no 9877874996

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. Preferred candidate profile Graduation is must. Fresher/ experienced both can apply. Must have good English communication skills. 5 Days working with two days rotational offs/9 hours shift -8 hours working. Flexible to work in US shift timings/ Night Shifts

Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience

US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience