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Fleet Manager- Last Mile Delivery

Fleet Manager- Last Mile Delivery

Zippee

2 - 6 years

3 - 5 Lacs

bengaluru mumbai (all areas)

Posted:3 days ago| Platform:

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Skills Required

field operations delivery operations e commerce operation team management team handling quick commerce recruitment operations last mile delivery route planning delivery management last mile conflict management people management skills delivery courier

Work Mode

Work from Office

Job Type

Full Time

Job Description

Zippee

Location

CTC

As per industry standards

Roles & Responsibilities:

Sourcing & Managing Delivery Riders: Sourcing, training, tracking performance, and handling grievances/issues.
Team Management: Reducing rider turnover and meeting delivery SLA goals.
Handling Issues: Volume increases, rider payments, and customer complaints in real-time.
MIS/Data Management: Preparing data using MS Excel and Google Sheets.

Qualifications:

2-6 years of Operations/Last-Mile experience at Quick Commerce/courier/logistics companies.
Education: Graduate and above
Team management, stakeholder management, & independent decision-making experience are a must.
Must have an owner's mindset. We are looking for owners, not employees.

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