0 - 5 years
0 - 3 Lacs
Posted:5 hours ago|
Platform:
Work from Office
Full Time
Dear Candidate,
Please find the below job description for your reference.
Duration : 8 months of contract
Shift Time : 3:00 PM to 12:00 AM ( US Shift )
The applicant should have good communication and analytical skills and should be systematic in his approach. The position mandates emphasis on quality and a positive customer experience for both internal and external customers.
• Creating various billing reports
• Performing research and doing adjustment as per customer specifications • Updating information on edge as per customer/inspector instructions • Meeting deadlines to provide timely service to internal/external customers • For this position, problem solving requires basic research and analysis for which procedures do not always exist. The analysis is general, but not routine in nature • Perform miscellaneous job-related duties as assigned • Update the management team on the status of the worked done daily
• Excellent written and verbal communication skills.
• Excellent interpersonal skills. • Analytical and problem-solving skills. • Must possess advanced reasoning and research skills. • Decision making skills. • Must be customer focused. • Need to comprehend and cater respective email request accordingly. • Eye for detail and should meet stiff deadlines. • Self-Driven. • Strong Customer Orientation, understanding customer services issues. • Knowledge of MS office. • Ready to work in night shifts.
Regards,
HR UPS
UPS Supply Chain Solutions (UPS SCS)
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