Field Service Supervisor

Responsibilities

• Manage and oversee the Field Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize field service operations and improve customer satisfaction
• Assign and schedule field service technicians to meet customer demands and service level agreements
• Monitor and analyze field service performance metrics to identify areas for improvement
• Provide technical guidance and support to field service technicians
• Collaborate with crossfunctional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements
  

Qualifications

• Minimum of 2 years of proven experience in field service management or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities
  

• Bachelor's degree in Engineering or a related field
• Strong leadership and team management skills
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Strong business acumen
  

About Us