Field Service Supervisor (AGL)

Job Description

Launch innovations in nearly every commercial and defense aircraft platform Job Description Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams. Arrangement of spares, Consumables items as per the contract. Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team. Preparing and Maintaining records of Preventative maintenance in the Airfield. Active participation with Client during Operation and DGCA inspection. Coordination with customer for arranging trainings to various stockholders. Updating Daily report and Monthly report to client and Internal HAIL teams. Internal Team Management (Allotment of team as per work conditions). Photometric compliance as per the contract. Managing Subcontract teams and their billing every month. Billing and Payment follow-up with Client. Competent mapping and Training to team members. Developing maintenance plans, implementation plans, test plans and final reports. Providing service support for complex AGL Systems. Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters) To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC Handling a team of Service Engineers on HAIL/ Subcontract payroll. Technical skills: Required AGL Field and CMS Systems. Desired CAT III AGL System,. Achieving Order Booking, Revenue & Collection plan every month Skills/Qualifications: - Ability to handle a team of Engineers on HAIL/ Subcontract payroll. - Team player, Effective communic WE VALUE Advanced degree Previous industry experience Excellent communication skills Demonstrated ability to influence at varying levels across the organization Demonstrated ability to operate independently Ability to use experience to appropriately apply the established standards Demonstrated ability to effectively manage a team Previous customer service experience JOB ID: req485172 Category: Customer Experience Location: One-HON-UTC-GF ,Sushant Lok Phase I, Sector 43 , , Gurugram , Gurgaon , HARYANA , 122022 , India Exempt Early Career (IT&SALES)