848 Field Service Jobs - Page 2

Field Executive Service Will be responsible for handling call back, breakdown, Minor Repairs, trouble shooting, code maintenance & Customer Service Will be responsible for maintaining 5 S at sites Adherence to EH&S guidelines at all the times Willbe responsible for doing 100% Code Maintenance of his route To attend customer complaint & rectification the same Will be responsible to Close T Orders on Time Will be responsible for adhering safety norms for equipment and end user safety Will be responsible for Generating T leads to increase T Business Should be Full time Diploma in Electrical/Electronics The candidate should be essentially from elevator background having experience in service & maintenance of elevators.

Job Title Field Executive - Service Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Hyderabad. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful You have at least 3 years of experience in the elevator sector in Maintenance You have good skills in electronics, electrical & mechanical adjustments You are a committed professional, with safety as your priority Having good analytical skill and work towards the root cause of the issue You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. Whats In it For Me Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Should work on Shift basis We offer you remuneration in accordance with local financial standards wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

Location: Bengaluru,Chennai,Ernakulam,Hyderabad,Kochi,Shanti Nagar Position Title: Field Supervisor - Service Education Background: Diploma/BE Engineering Experience: 12 to 18 years in Elevator Industry Minimum Diploma qualification required with 12 years' experience in Maintenace of Elevators/Escalators 1 ) Co-ordinate between Area Executives Dept Head as the case may be, employees and customers, Be present at reporting place of examiners to take feedback of previous day and plan daily schedule 2) Carry out annual equipment survey Plan for repair schedule as a preventive method 3) Carry out NIS before taking over new construction and modernization job. Estimate other than prescribed work 4) Conduct tool box talk with employees make employees continuously aware about safe work practices. 5) Fatality Preventive Audits/ Tool Box Demonstration. Prepare quarterly review report 6) Make T orders. Monitor how to reduce callbacks. More so on top ten calls received. 7) Inspect or re-inspect to see progress of work. Random Check for Quality. Manpower allotment day to day basis on callbacks received 8) Adherence to EH&S policy and practices 9) Meet clients regularly for rapport development. Communicate with examiners on regular basis, take care of their problems and create confidence amongst them. 10) Correspond with clients for renewal of contract and as and when necessary Two months prior to the expiry of free service contract date inspect the elevator 11) Negotiate with clients for price fixation of contracts & T-order. Handle effective conversions when necessary 12) Lead team to complete given task and facilitate them in case of need check the opportunity to potential T-Business 13) Make efforts for acquisition and recoveries & achieving the target. Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus. Mediclaim Insurance: Under this program you and your family members (Spouse/Partner, 2 dependent children age upto 30 years, dependent parents or parents-in-laws) are covered under the Group Mediclaim Insurance Scheme for a sum assured of Rs.4.5 lakhs per annum. There shall be a co-pay. The terms and conditions of the Mediclaim insurance scheme are subject to change annually. We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a petrol card. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

- Visit the customers for attending to technical jobs viz., repairs, refurbishing etc. - Work as per contracts GMC PMC CMC schedules - Support the service business by generation of sales of genuine spares - Customer satisfaction by fast response and quick service (minimum lead time) for long-term relationships. - Salvage the spare parts, understand recurring problems of the products,replacement of spares at customers site and sending back items under warranty to HO for proper accounting and documentation. - Provide training to customers operators about upkeepment, maintenance and safety of the equipment purchased by the customers - Educate and recommend to the customers on new products of the division. - Installation, troubleshooting & repairing Material Handling equipment. - Providing remote technical assistance to dealer technicians on need basis.

Job Responsibilities Attending the Call backs, Routine Maintenance /Code Maintenance Ensure 100 % Service visits - RM & HK Repair activity as and when required. ACR- Audit Copy Return & PCR - Pink copy return once work completed. Monitor Elevators as per WWJSSS compliance Generate T lead. Responsible for PUI completion. Education & Experience required Diploma/BE in Engineering 3-6 years in handling service in Elevator industry Excellent Communication & Interpersonal skills Assertive, Proactive, Result orientated and Self-starter Desirable Experience in Elevator industry.

Field Executive Service Will be responsible for handling call back, breakdown, Minor Repairs, trouble shooting, code maintenance & Customer Service Will be responsible for maintaining 5 S at sites Adherence to EH&S guidelines at all the times Willbe responsible for doing 100% Code Maintenance of his route To attend customer complaint & rectification the same Will be responsible to Close T Orders on Time Will be responsible for adhering safety norms for equipment and end user safety Will be responsible for Generating T leads to increase T Business Should be Full time Diploma in Electrical/Electronics

1 ) Regular maintenance of Equipment. 2) Prompt action on the callbacks. Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of calls back in the given area. 5) Monitor equipment and repair schedule. 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 120 - 150 units. Diploma in Electrical/ Mechanical 4-6 Years of experience in Elevator Industry

As a Senior Service Engineer - Coding Machines at Univend Associates Private Limited, located in Angamaly, Kochi, your primary responsibility will be troubleshooting, maintaining, and repairing coding machines. You will play a crucial role in providing technical support and performing field service tasks to ensure the optimal performance of the equipment. Your daily tasks will include diagnosing technical issues, conducting routine maintenance, installing and configuring equipment, and ensuring that the coding machines function efficiently. Your expertise in troubleshooting and technical support will be key in addressing any issues that may arise in the coding machines. To excel in this role, you should have experience in field service, maintenance, and repair of industrial equipment. Effective communication skills are essential as you will be interacting with clients and internal teams regularly. The ability to work independently, handle multiple tasks simultaneously, and prioritize effectively will be advantageous in meeting the demands of this position. While relevant technical certifications or qualifications are a plus, prior experience with coding machines and industrial equipment will be highly beneficial in successfully fulfilling the responsibilities of this role. Join us at Univend Associates Private Limited and be a part of our dynamic team dedicated to providing custom solutions for industrial product requirements.,

As a Field Services Engineer at Gudiyatham TeleCommunication, your primary responsibility will be to provide on-site field service, technical support, troubleshooting, and preventive maintenance to ensure the efficient operation of security and communication solutions for our diverse clientele. Your role will involve delivering exceptional customer service while upholding our commitment to enhancing safety and security in residential, commercial, and industrial settings. The ideal candidate for this full-time position should possess a strong set of skills, including expertise in field service and preventive maintenance, troubleshooting technical issues, and delivering top-notch customer support. You should have excellent problem-solving abilities and be equipped with robust communication skills to effectively engage with clients and internal teams. At Gudiyatham TeleCommunication, we value individuals who can work both independently and collaboratively, demonstrating a proactive approach to addressing challenges and fulfilling responsibilities. While previous experience in a similar role would be advantageous, we welcome applicants with a Bachelor's degree in Telecommunications, Electronics, or a related field who are eager to contribute to our mission of providing cutting-edge technology and reliable service tailored to our clients" specific needs. Join our team and play a vital role in creating secure environments, facilitating seamless communication, and ensuring operational excellence for our valued customers. Your dedication to innovation, quality, and customer satisfaction will make you an integral part of our mission to deliver comprehensive support and tailored solutions that empower businesses to optimize their operations and enhance their security infrastructure.,

You should have about 3-8 years of experience in Oracle Field Service Cloud SaaS Implementation. Your responsibilities will include hands-on experience in CORE OFSC functionalities like role/screens, Activity Scheduling, and Quota/Capacity Management. Additionally, you should have experience in integrations with front-end ticketing/work order management systems such as Fusion CX B2B Service, OSvC, JDE, etc. A good understanding of Product/Inventory catalogues and sync functionalities is required for this role, along with exposure to Message Scenarios/OIC Setup. Experience in downstream integrations with Billing/ERP systems will also be a part of your responsibilities. As a consultant, you must possess excellent communication skills for direct interactions with clients. This position is based in Pan India.,

As the leader of the After Sales & Service business for Pharma India, you will be responsible for overseeing various sub-organizations including Service Sales, Field Service, and Installation & Commissioning. Your primary duties will involve managing Service sales and order intake, reviewing hot prospects, conducting sales/courtesy visits to customers, as well as monitoring the activities of the Field Service and Installation & Commissioning teams to ensure timely project site completion. Additionally, you will need to maintain a customer-centric approach and expand customer reach within the APAC region and other business regions. Your role will also involve overseeing a team of 20 Full-Time Equivalents (FTEs) which includes both direct and indirect reports, as well as 2 dotted org reports. You will be responsible for resource planning, team members" training and development plans based on business needs. Furthermore, you will collaborate with GEA global counterparts for spares, service of Europe supplied machines, and other support activities. Preparation of data for management reporting and promoting spares business & upgrade projects with new initiatives such as Automation upgrade and Process upgrades for existing customers will also be part of your responsibilities. In addition, you will be involved in promoting and upgrading compression machines for existing supplied machines, supporting global OSD sites for service & upgrade projects, and liaising with internal stakeholders such as Procurement, Projects, Sales, Supply Chain, and Manufacturing departments. Implementation of a CRM system will also be a key aspect of your role. To qualify for this position, you should have an engineering background with a business and customer-centric mindset, along with a minimum of 10 years of experience in a similar role. A strong operational and cost focus with a proven track record in a similar capacity is essential. Additionally, you should possess a customer-centric approach and have experience in handling teams of more than 5-10 people. If you are looking for a challenging role that involves leading a dynamic team and driving business growth through service sales and customer-centric initiatives, we encourage you to apply by clicking the "Apply" button above to access our guided application process.,

You will be responsible for leveraging your experience in SAP CRM to define business processes, requirements, and solution architecture. Your role will involve writing Functional Specifications for RICEFW and utilizing your strong interpersonal, oral, presentation, and written communication skills to effectively communicate project requirements. As a key team member, you will demonstrate excellent Project Management skills and a proven ability to estimate and manage a portfolio of projects. Your extensive domain knowledge in the Spares sales Order Management space for a manufacturing company will be crucial in understanding Part returns, Logistics & Procurement integration, and financial integration. Your individual accountabilities will include maintaining a strong results orientation, documenting clear and complete requirements for solutions, providing functional knowledge of SAP systems and data, implementing necessary configuration within SAP CRM, and ensuring proper documentation for all projects/changes. To excel in this role, you must have a minimum of 1 implementation and 2 support projects related to SAP CRM sales/Service. Your skills should include SAP CRM Service Management experience, proficiency in Web UI, Fiori/UI5, ALE/IDOCs, LSMW, and RFC Interfaces. You should possess business process knowledge in Field Service, Service Contracts, Entitlements, Service Orders, Returns, and Repairs. Additionally, familiarity with SAP functionality related to Functional Locations, Labor Confirmations/Installed Base, Serial Numbers, Equipment, and iObjects is essential. This is a Full-Time position based in Bangalore, requiring 4-12 years of experience and a notice period of 0-30 days.,

You will be working as a full-time Sales and Service Engineer for SHIVA ENTERPRISES in Hyderabad. The role is a hybrid one, allowing you to work partly from home. Your responsibilities will include troubleshooting, providing field service support, offering technical assistance for various products, and performing maintenance and repair tasks. It is crucial to address customer issues promptly, ensure client satisfaction, and maintain accurate service records. To excel in this role, you should possess proficiency in troubleshooting and technical support, along with experience in field service, maintenance, and repair tasks. Your communication skills must be strong to effectively interact with clients and team members. The ability to work both independently and collaboratively is essential. Previous sales experience in the technology or engineering sectors would be advantageous. Ideal candidates for this position would have a B.Sc, Diploma, ITI, or Bachelor's degree in Engineering, Technology, or a related field. Join our team at SHIVA ENTERPRISES to contribute to our mission of delivering high-quality mechanical seal, valves, pumps, instrumentation, electrical panels, and other industrial products to our esteemed clients.,

The Valve Technician position is a full-time on-site role located in Navi Mumbai. As a Valve Technician, you will be responsible for the maintenance, repair, and calibration of various types of valves. Your daily tasks will include performing valve inspections, troubleshooting issues, and providing field service for process control systems. It will be your duty to ensure that all equipment operates efficiently and meets safety standards. To excel in this role, you should be proficient in Valve Repair and Troubleshooting, have experience in Field Service and Process Control, and be skilled in Calibration techniques. Strong problem-solving and analytical skills are essential, along with the ability to work collaboratively within a team. Knowledge of safety protocols and standards is crucial for this position. Any relevant certifications or technical training in valve technology would be considered a plus.,

1. Conducting surveys in field and assessment of loss. 2. Coordinating with insured for claim documents processing. 3. Monitor the process flow of allotted claims from registration to settlement. 4. Coordinating with repairer on settlement and payment reconciliation. 5. Building relationship with internal and external customer

Role involves work outside of a traditional office setting, often requiring travel and direct interaction with clients or customers in various locations Sample Collection: Picking up samples from clinics or other designated locations Data Management: Recording and reporting daily activities, often using mobile apps and online platforms. Logistics Coordination: Working with logistics teams to ensure timely and efficient sample pickup and delivery. Relationship Building: Developing and maintaining strong relationships with clinics and healthcare professionals. Travel: Traveling to different locations within a specific region or area to perform duties.

Responsibilities Lead the design and implementation of complex Field Service solutions that meet the specific needs HP Field and Channel teams. Deep understanding of Field Service core functionalities, including work orders, scheduling, resource management, mobile capabilities, and offline functionality. Work closely with end users, business analysts and developers to translate business requirements into technical solutions. Develop and maintain technical documentation, including architecture diagrams, configuration guides, and integration specifications. Lead and conduct architecture and security reviews of Field Service solution. Conduct performance reviews and identify opportunities for optimization within the Field Service solution. Stay up to date on the latest advancements in Dynamics 365 Field Service and related technologies. Mentor and guide junior team members on best practices for Field Service implementation. Understanding Microsoft Field Service product roadmap and demonstrating the new capabilities of Dynamics 365 Field Service to HP team. Effectively communicate with clients, stakeholders, and internal teams throughout the project lifecycle. Qualifications Minimum of 10 years of experience in Dynamics 365 Field Service (formerly Dynamics 365 for Field Service). Proven experience in designing, implementing, and optimizing complex Field Service solutions (preferably clients size/scale of HP) In-depth knowledge of Field Service core functionalities, workflows, and configuration options. Strong understanding of integration patterns and best practices for connecting Field Service with other business systems. Experience with Azure technologies, such as Azure Functions and Logic Apps, is a plus. Experience with CI/CD (Azure DevOps, GitFlow) and IaaC (Terraform) required. Excellent analytical and problem-solving skills. Strong communication, collaboration, and presentation skills. Ability to work independently and manage multiple priorities effectively. Experience mentoring and leading junior team members is preferred.

You will be joining as an Assistant Manager for Back Office Operations within the HVAC Line of Business. Located in Mohali, you will be required to work 100% on-site during the US Shift from 4:30pm to 6:30am IST, with all Saturdays working during Summers. Your main responsibility will be to drive operational efficiency and enhance customer experience for the HVAC business. Leading the back office operations, you will oversee various customer-facing and internal processes to ensure the smooth day-to-day functioning of the division. Your support will be crucial for technicians in the field, the customer service team, and internal performance and training functions. The role does not involve call center management but is operations-focused, requiring strong leadership, cross-functional coordination, and project ownership skills. Experience in BPO or inbound sales/call center background is not sought after. Key Responsibilities: 1. Customer Operations Management: - Supervise inbound customer requests for timely query resolutions. - Manage escalations and monitor ticket resolution metrics. - Audit quality of inbound calls and work towards improving customer experience KPIs. 2. Field Technician Coordination: - Maintain communication with HVAC technicians in real-time. - Track service schedules, delays, escalations, and updates. - Verify technician reporting, appointments, and service completion logs. 3. Procurement and Inventory Monitoring: - Coordinate with vendors for purchasing HVAC equipment, parts, and tools. - Track delivery timelines, backorders, and vendor performance. - Maintain purchase logs and adhere to procurement SOPs. 4. Loyalty Program and Service Protocol Management: - Ensure adherence to internal service protocols. - Administer customer loyalty program benefits and rewards. - Document recurring customer servicing activities. 5. Performance & Incentive Tracking: - Monitor and process internal bonuses for agents and back office personnel. - Maintain detailed records and ensure timely disbursals. 6. Training and Quality Control: - Lead daily team alignment meetings. - Conduct call quality audits and monitor training protocols. - Identify process gaps and recommend improvements. We are looking for a dynamic, process-oriented professional with strong project management and people handling skills. The ideal candidate should excel in a structured environment, adapt quickly to operational needs, and be comfortable with data-driven decision-making and handling escalations. Preferred Qualifications: - At least 4 years of relevant experience in back office operations, customer success, or service-based operations. - Background in HVAC, field service, logistics, healthcare, or repair & maintenance industries. - Proficiency in Microsoft Excel, ticketing systems, and CRM tools. - Experience in operational reporting, SOP management, and performance tracking. Exclusions: - Candidates from pure call center/BPO backgrounds. - No tele-sales, BPO manager, or customer care role experience required. If you are ready to make a real operational impact and ensure the smooth running of our field operations, apply now. This is a full-time, permanent position with benefits including leave encashment and paid sick time. Note: This job requires in-person work at the Mohali, Punjab location during the Night Shift. The expected start date is 21/07/2025.,

The Service Engineer position at Shri Pawanji Machines in Ajmer is a full-time on-site role that involves various responsibilities related to CNC troubleshooting, field service, installation, technical support, and maintenance & repair tasks on different types of machinery and equipment. The ideal candidate for this role should possess the following qualifications: - Proficiency in troubleshooting and providing technical support for CNC routers and CO2 laser machines - Competence in field service, maintenance & repair of machinery - Excellent communication skills to effectively interact with clients and team members - Previous experience in servicing industrial machinery would be advantageous - Capability to work both independently and collaboratively within a team - Possession of a technical certification or equivalent practical experience would be beneficial If you are passionate about working hands-on with machinery, problem-solving, and providing technical assistance, this role could be a great fit for you. Join our team at Shri Pawanji Machines and contribute to the maintenance and service operations of our equipment.,

10 to 12 years of total experience in Implementation, configurations and support to Oracle Manufacturing Service Contract/IB/Tele Sales/Depo Repair/Field Service/ONT/WSH/BOM/WIP modules. This role is responsible for design, document, configure, test, demonstrate and train the end users in the final solution throughout the implementation life. Lead will act as a Subject Matter Expert for the Oracle Service Contract, IB, Tele Sales, Depo Repair, Field Service, Order Management, Shipping, Bill Of Material, WIP modules supporting the design, configuration, validation and realization of the modules delivering a solution that meets the customers objectives by combining industry best practices, product knowledge, and business acumen.

Manage and support regional service centers and technical teams to ensure quality repair and maintenance services. Provide advanced diagnostic support and problem-solving for complex automotive issues. Coordinate technical training programs for technicians and ensure adherence to company and industry standards. Monitor service performance metrics (e.g., turnaround time, first-time fix rate) and implement action plans to improve KPIs. Act as the primary point of contact for technical escalations from customers and internal teams. Collaborate with product development, engineering, and sales teams to provide feedback and support new product launches. Ensure compliance with safety, environmental, and regulatory standards within the region. Conduct technical audits, service center evaluations, and performance reviews. Develop and manage budgets for the technical department in the assigned area.

gebe ltd is looking for Service Engineer to join our dynamic team and embark on a rewarding career journey Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Monitoring inventory and reordering materials when needed. Conducting research and attending workshops to remain abreast of industry developments. Writing reports and presenting findings to Managers and Supervisors on a regular basis.

• Dealer Workshop Management: • Monitor and guide dealer workshops on operational efficiency, manpower productivity, and workshop infrastructure. • Ensure adherence to Kia’s service processes, SOPs, and standards. • Regular audits and performance reviews of service dealerships. • Customer Experience Enhancement: • Drive CSI (Customer Satisfaction Index) & NPS (Net Promoter Score) improvements through dealer support. • Handle escalated customer complaints, analyze root causes, and provide resolution strategies. • Support dealers in managing customer retention and loyalty programs. • Service KPI Monitoring: • Track KPIs such as revenue, labor utilization, job mix, parts-to-labor ratio, warranty costs, etc. • Identify gaps and provide training or process corrections to improve metrics. • Technical Support & Training: • Coordinate with the technical team for complex issues and support dealers in field fixes. • Conduct regular on-site training and knowledge sharing sessions for dealer service teams. • Warranty and Policy Compliance: • Monitor warranty claims, evaluate claim trends, and ensure compliance with corporate policies. • Support in implementing field actions, service campaigns, and recalls. • Market Feedback and Reporting: • Provide feedback to HO on product performance, recurring issues, and regional trends. • Submit monthly reports on dealer performance and field activities.

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will be responsible for developing and implementing automation process controls, designing specifications, and engineering configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Implement innovative automation solutions to enhance operational efficiency- Conduct regular assessments and optimizations of automation processes- Stay updated on industry trends and best practices for automation control systems Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation process controls- Experience in designing specifications and engineering configurations- Knowledge of industry design practices and automation systems- Hands-on experience in creating and developing drawings for automation systems Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education

Project Role : Automation Control Practitioner Project Role Description : Develop and implement automation process controls, including the design specifications and engineer configurations. Uses knowledge of industry design practices and automation systems to create and develop drawings. Must have skills : Oracle Service Cloud Field Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Automation Control Practitioner, you will develop and implement automation process controls, design specifications, and engineer configurations. Utilizing industry design practices and automation systems, you will create and develop drawings to enhance operational efficiency. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the implementation of automation process controls- Analyze and optimize design specifications- Conduct regular reviews and updates of engineering configurations Professional & Technical Skills: - Must Have Skills: Proficiency in Oracle Service Cloud Field Service Management- Strong understanding of automation systems- Experience in developing design specifications- Knowledge of industry design practices- Hands-on experience in creating and developing drawings-Oracle Field Service Cloud (OFSC) Administration & Architecture:Lead the design, configuration, and administration of Oracle Field Service Cloud solutions.Ensure best practices in OFSC integrations with ERP, CRM, and third-party applications. -Oracle Cloud Infrastructure (OCI) Expertise:Architect and implement OCI-based solutions to support OFSC deployments.Ensure high availability, security, and scalability of OCI-hosted applications.Oversee networking, identity management, and performance tuning within OCI. Provide disaster recovery, backup, and security best practices for OCI environments. -Client Engagement & Solution DesignAct as a trusted advisor for clients, understanding their business needs and translating them into technical solutions. Conduct stakeholder workshops, requirement gathering, and feasibility analysis. Present architecture solutions, roadmaps, and implementation plans to executives and technical teams.Ensure solutions align with industry standards and business goals.-Integration & API Management:Design and oversee API integrations between OFSC, OCI, and enterprise applications (Oracle Service Cloud, Oracle Fusion, etc.).Ensure data synchronization, security, and scalability of integrated solutions.Implement event-driven architectures, microservices, and middleware solutions as needed.-Performance Optimization & Troubleshooting:Monitor and optimize OFSC performance, job execution, and resource utilization.Identify and resolve technical challenges in cloud service operations.Provide post-implementation support and continuous improvement strategies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Service Cloud Field Service Management- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education