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7.0 - 12.0 years
12 - 20 Lacs
Pune
Work from Office
Summary of the Role: The candidate will be looking after sales service activities of the product and will be responsible for Supporting Distributors & Customers in International markets. Responsible for handling failure of product, analysis of failure, spare part arrangement, follow-up & warranty management. Role & responsibilities Hands on experience in After Sales Service function in an automobile industry in export market. Product support/ product improvements Product feedback from field Field & Plant Interface Warranty -FOC claims preparation & monitoring post replacement performance PDI of new vehicles Technical Literature - Field communication & Service circulars, technical bulletins New product seeding & field feedback - Monitoring & reporting to QC/ Production after failure analysis Training to IB technicians and Workshop Managers - Training at Central Training Center (CTC) Dealer Development- New distributor infrastructure development Field Visits -Visit to international market countries for critical complaints and product feedback Preferred candidate profile Diploma/ Degree (Mechanical / Automobile/ Electrical) 8 to 10 Year Experience in Automobile Industry hands on experience in service (International markets)
Posted 2 weeks ago
1.0 - 3.0 years
2 - 2 Lacs
Kolkata
Hybrid
Position Title: Field Service Engineer Branch Location: Kolkata (West Bengal) Roles & Requirement 1-3 years Experience Segment: Cardiology, Neurology, Urology Products: ECG, MPM, TMT, EEG, EMG, PSG, Holmium Laser, Thulium Fiber Laser and Morcellator Diploma/Degree in Electronics or Biomedical Good Experience in servicing, installation, repairing and maintenance in medical devices/equipment's. Application Process: Interested candidates should submit their resume to recruitment@allengersglobal.com or WhatsApp: 8288806351 Only shortlisted candidates will be contacted for further consideration.
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Palakkad
Work from Office
Roles and Responsibilities Provide field service engineering support to customers, including installation, maintenance, and repair of electronic components and semiconductors. Conduct site visits to diagnose issues with equipment and provide technical solutions. Collaborate with cross-functional teams to resolve complex problems. Develop strong relationships with customers through excellent communication skills. Ensure timely completion of tasks while maintaining high-quality standards. Desired Candidate Profile 0-2 years of experience in field service engineering or related field (installation, maintenance). Diploma or B.Tech/B.E. degree in Electrical and Electronics. Strong understanding of electronics principles and semiconductor technology. Excellent problem-solving skills with attention to detail. Willingness to travel extensively across India and potentially to other regions such as GCC, South East Asia, Bhutan, and Nepal. Perks and benefits Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional growth and development opportunities. Medical Insurance
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Pune
Work from Office
Responsibilities: * Provide technical services on-site * Maintain customer satisfaction through timely resolutions * Collaborate with customers for optimal solutions * Diagnose faults & repair equipment
Posted 2 weeks ago
0.0 - 2.0 years
1 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Provide technical support during on-site visits * Ensure timely resolution of customer issues * Collaborate with sales team for after-sales service management * Maintain equipment performance and reliability Provident fund Health insurance
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Customer Service Engineer at Zhuhai Gmee Solar Equipment Co., Ltd in Ahmedabad, you will be responsible for field service, customer support, technical support, and troubleshooting on solar equipment to ensure the highest level of customer satisfaction. To excel in this role, you should possess strong skills in customer satisfaction, customer support, field service, technical support, and troubleshooting. Your exceptional problem-solving abilities along with excellent communication skills will be key in delivering top-notch service to our customers. Collaboration and teamwork are essential, and your experience in the solar equipment or renewable energy industry will be advantageous. Ideally, you should hold a Bachelor's degree in Engineering or a related field to demonstrate your academic background in this field. If you are looking for a challenging opportunity where you can utilize your skills and make a difference in the renewable energy sector, we encourage you to apply for this exciting role.,
Posted 2 weeks ago
3.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
1. Conducting surveys in field and assessment of loss. 2. Coordinating with insured for claim documents & processing. 3. Monitor the process flow of allotted claims from registration to settlement. 4. Coordinating with repairer on settlement and payment reconciliation. 5. Building relationship with internal and external customer Roles and Responsibilities 2
Posted 2 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Palanpur, Ahmedabad, Surat
Work from Office
Provide technical support, troubleshoot issues, & ensure customer satisfaction Perform preventive maintenance, document service activities, & coordinate with the sales team Manage AMC/CMC contracts, ensure customer satisfaction. Required Candidate profile Minimum of 2-3 years of experience in servicing IVD instruments or similar medical devices Strong technical skills in instrument installation, troubleshooting & maintenance.
Posted 2 weeks ago
15.0 - 20.0 years
18 - 25 Lacs
Noida
Work from Office
Operations Managing all service operations for region through Direct Team and Service Franchisee, ensuring customer satisfaction and business retention. Ensuring that operations at the service points match the company's standards. Ensure the timely completion of customer complaints as per defined TAT to build a trusted brand in market with higher customer satisfaction. Training & Development Conduct training for service engineers and keep them updated with new products, technologies, SLAs, processes, policies, and softer skills of customer service. Conduct workshops for Service partner & SF Engineers and mechanics to create awareness about our service models and how to resolve first-hand complaints. Warranty and Replacement Resolving product related warranty and replacement issues with sales team and partners Reduce and control of warranty and replacement cost with better monitoring and coordination with Sales and Services team. Proper stock management to cater replacement related issues within defined TAT and improve the customer satisfaction. Control monitoring on replacement and warranty and ensure that it should be as per AOP budget. Process designing and Improvement Manage the P&L of service organization in respective region. Define the complete processes and policies of service with fixed SLAs and escalation matrix for excellent customer services and cost optimization. Maintaining technical infrastructure to distributor end and ensure proper functioning to reduce escalations and improve the TAT of services. Give the feedback of product failure report to Central team and take review on the product for taking corrective action at plant. Identifying improvement areas and implementing adequate measures to maximize customer satisfaction level and quality standard. Design automated process of reporting which can provide faster and accurate report generation and keep better control on service engineers performance
Posted 2 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Shimla
Work from Office
A Technical Associate at Asian Paints typically assists in research, product development, and quality control related to paints and coatings . The role involves conducting experiments, analyzing data, and maintaining documentation. Specific responsibilities may include testing new products, formulating new paint colors, and troubleshooting issues in production or with customer applications. Key Responsibilities: Research and Development: Conducts experiments, analyzes data, and contributes to the development of new paint products and formulations. Product Testing: Performs quality control tests on raw materials, in-process products, and finished goods to ensure they meet established standards. Troubleshooting: Investigates and resolves technical issues related to paint application, performance, or quality. Documentation: Maintains accurate records of experiments, test results, and other relevant data. Collaboration: Works closely with other team members, including researchers, chemists, and production personnel. Required Skills and Qualifications: Education: A bachelor's degree in chemistry, chemical engineering, or a related field is often preferred. Technical Skills: Proficiency in using laboratory equipment, conducting experiments, and analyzing data. Communication Skills: Ability to effectively communicate technical information to both technical and non-technical audiences. Problem-Solving: Strong analytical and problem-solving skills to address technical challenges.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 6 Lacs
Ayodhya, Kanpur, Lucknow
Hybrid
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About Team : QR & Sound Box is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data-driven technology. This team is responsible for growing the penetration of Paytm’s QR Code & Sound Box business in Indian merchants. Visibility Accountability through Extensive QR/Soundbox deployment. Grow Distribution and Market share in the assigned area of operations. Formulate and Launch the counter strategy for local initiatives taken up by the competition. Plan the market size, span and geographies by the team. Responsibilities : 1. Team Management (Service FSEs) min 15-20. 2. SLA Management- Ticket Closure of both Proactive and Reactive Merchants issues.(device related) 3. Material Management from Hub to FSE.(Fwd and Reverse Logistics). 4. Upselling Skill. 5. Analytical and Data Manager. 6. Trainer Mindset. Criteria : 1. Strong service background 2. Industry- DTH/Broadband/Consumer Electronics etc. 3. Local market knowledge 4. Strong understanding of stock handling/ inventory management
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Tinsukia
Work from Office
Role & responsibilities Knowledge of Computer Hardware & Printer
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Kochi
Work from Office
Responsibilities: Attending service calls upon assignment. Proactive follow up of preventive maintenance calendar. Providing tele support to customer. On Time AMC renewals and timely replacement of consumables. Minimize service turnaround time. Travel allowance Health insurance Accidental insurance Food allowance Maternity benefits in mediclaim policy Annual bonus Sales incentives Performance bonus Mobile bill reimbursements Gratuity
Posted 2 weeks ago
5.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Position Overview: We are looking for an experienced Dynamics 365 Developer with a strong background in Field Service Management (FSM) to join our growing team. The ideal candidate will have hands-on experience developing and customizing solutions in Microsoft Dynamics 365 Field Service, as well as experience in integrating these solutions with various back-end systems and third-party services. This role involves working on the customization of field service modules, developing custom plugins, workflows, and providing enhancements to meet business needs within the Field Service domain. Primary Skills: Dynamics CRM 365 (Field Service), C#, .Net Framework Required Skills: Customize and extend the Field Service Management (FSM) functionality within Dynamics 365, including the configuration of Work Orders, Service Agreements, Booking Orders and Scheduling and Dispatching features. Implement and configure service scheduling, resource scheduling, and mobile device integration to optimize field operations. Design, develop, and implement custom Plugins and Workflows to automate field service processes and integrate with other systems and tools. Create custom actions and custom workflow steps to handle complex logic and automate business rules within Dynamics 365 Field Service. Develop solutions for integrating IoT devices (Internet of Things) into Dynamics 365 for real-time data tracking, remote diagnostics, and predictive maintenance features is a plus. Support and enhance Dynamics 365 Field Service Mobile app, optimizing it for field technicians. Integrate with PowerApps to build custom mobile apps or field solutions for technicians. Solid experience working with Dynamics 365 Field Service (FSM) module, including configuration and customization of entities, workflows, scheduling, work orders, and service agreements. Knowledge on the complete Work Order life cycle in Field Service module. Experience with Field Service Scheduling, Resource Scheduling Optimization (RSO) and mobile solutions for technicians. Familiarity with Internet of Things (IoT) technologies and how they can be integrated into Dynamics 365 Field Service for predictive maintenance, remote diagnostics, and real-time data collection. Experience in developing Azure functions and Azure Logic Apps. Experience in developing Reports within Dynamics CRM. Microsoft certifications in DynamicsCRM (Field Service) and PowerApps is a plus
Posted 2 weeks ago
2.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Science,Master Of Science,Master Of Technology,Master of Business Administration,Master Of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Candidate must have good experience in implementing Oracle Field Service Cloud Strong technology skills in Oracle Field Service Cloud. Working knowledge of configuring and customizing OFSC plugins using Javascript and OJET (Must HAVE). Working knowledge of OFSC setups including message scenarios, filters, routing, plugins. Strong domain and process knowledge of Field Service Ability to engage with different stakeholders, understand the core functional requirements, analyze the customer service and field service processes, and deliver an Oracle Field Service cloud-based solution. Preferred Skills: Technology-Oracle Cloud-Oracle Field Service Cloud-Oracle Field Service Cloud
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Responsibilities: * Install, maintain & repair equipment on customer sites * Provide technical support during installations * Maintain high level of customer satisfaction through timely resolutions Provident fund Annual bonus Employee state insurance
Posted 2 weeks ago
0.0 - 2.0 years
1 - 1 Lacs
Gurugram
Work from Office
Bio Medical or Electronics Diploma Holder with good communication skills, Field Complaints / PM /Installations
Posted 2 weeks ago
3.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Remote
JOB DESCRIPTION [ROLES AND RESPONSIBILITIES] Job Title: Service Engineer Department: Projects After Sales & Service Location: Pan India Reporting To: Lead - After Sales & Service Experience/qualifications requirements: Proven working experience as Service Engineer Diploma or BE (Electrical) with 3 ~ 5 years of working experience in the field of service or similar roles. Experience with Electrical, Process, and Equipment. Ability to direct and supervise. Prior experience in rice mills, parboiling plants, or similar industrial projects. Primary duties and responsibilities include but are not limited to: Responsible for delivering on-site technical support, maintenance, and repair services for equipment and systems. This role ensures equipment operates effectively and reliably, addresses customer concerns, and maintains a high level of customer satisfaction. On-Site Support and Maintenance: Perform installation, commissioning, and troubleshooting of equipment and systems at customer sites. Conduct preventive and corrective maintenance to ensure optimal equipment performance. Technical Problem-Solving: Diagnose and resolve technical issues with electrical process and equipment. Customer Interaction: Act as the primary point of contact for customers during site activities. Address customer inquiries, complaints, and requests professionally and promptly. Willingness to travel extensively to customer sites. The role involves extensive fieldwork, including working in industrial and outdoor environments. May require extended hours and travel to remote locations. Skills and Specifications: Good communication skills Strong technical troubleshooting and analytical skills. Proficient in reading technical drawings and using diagnostic tools. Ability to work independently and under pressure in challenging environments.
Posted 2 weeks ago
4.0 - 9.0 years
18 - 20 Lacs
Dehradun, Bhilwara
Work from Office
Territory Service Manager Role Description Plan and conduct customer engagement programs (care camps, mobile service, customer meets, Do-it-yourself trainings) for improving PSS/NPS scores Review the customer complaints and put effective preventive actions Ensure assembly quality as per standards at distributor assembly plant and provide product performance feedback regularly to HO to improve product quality Ensure settlement of distributor claims such as transit, warranty, spare parts etc. and handle distributor queries Improve service and parts reach by network expansion and improve service quality by adherence to service processes (training, audit, implementation & usage of DMS) Understanding market dynamics (in terms of service & parts) and suggest appropriate measures (new product launches, network, pricing and new initiatives of competition) Develop programs/actions to improve service inflow and parts sales of distributors/dealers Ensure availability of genuine spare parts in all the distributor/dealer/3S/2S and APS/retailers outlets to achieve retail plan Ensure availablity of manpower as per the approved organization structure at distributors, build the competency level and suggest reward/recognition programs to distributors Conduct PGM training and engagement Programs Preferred candidate profile Btech/BE No Career & Education Gap Age limit upto 32 only
Posted 2 weeks ago
0.0 years
2 - 3 Lacs
Nashik, Maharashtra, India
On-site
As a Field Executive , you will be responsible for conducting various outdoor activities that involve direct interaction with clients, vendors, or agents. Your primary duties will include [choose relevant duties from below: customer verification, document collection/delivery, sales support, technical service, cash collection, market surveys, etc.]. This role requires strong communication skills, excellent organizational abilities, a proactive approach to problem-solving, and the willingness to travel extensively within the designated area. Responsibilities Client Interaction & Service: Visit clients/customers at their specified locations for [e.g., identity verification, document collection, service activation, product delivery, post-service feedback]. Provide clear and accurate information about our [products/services/processes] to clients. Address basic client queries or concerns in the field and escalate complex issues to the relevant internal department. Maintain a professional and courteous demeanor during all interactions. Documentation & Verification: Collect necessary documents from clients (e.g., KYC forms, application forms, payment proofs, service agreements), ensuring all details are accurate and complete. Conduct on-site verification of client information, addresses, or business premises as per company guidelines. Ensure all collected documents are properly logged and submitted in a timely manner. Operational Execution (select specific responsibilities based on role type): For Sales Support/Collections: Support the sales team by facilitating lead follow-ups, initial client meetings, or collecting overdue payments. For Delivery/Logistics: Ensure timely and safe delivery/pickup of products or documents. Manage delivery routes efficiently. For Technical/Service: Perform basic on-site troubleshooting, installation, or service support for products/equipment. For Survey/Market Research: Conduct market surveys, gather feedback, and collect competitive intelligence from the field. Reporting & Communication: Maintain accurate records of all field visits, interactions, and outcomes using a mobile application or designated system. Prepare and submit daily/weekly activity reports to the supervisor. Communicate regularly with the back-office or coordination team to provide updates and receive instructions. Compliance & Safety: Adhere to all company policies, operational procedures, and safety guidelines while on duty. Ensure confidentiality and security of client information and company assets.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 2 Lacs
Coimbatore
Remote
Complete the Day to day services like complaint and amc& wa services in local and other district ares . Maintaining the technical reports in manual manner. Plan the installation of the machines . Maintainence of the performance report in a technical manner. Preferred candidate profile
Posted 2 weeks ago
1.0 - 3.0 years
0 - 3 Lacs
Jalandhar
Work from Office
Handle field complaints and close within TAT Ensure customer satisfaction Revenue generation and AMC conversion Achieve service and collection targets Maintain service productivity
Posted 2 weeks ago
2.0 - 4.0 years
3 - 4 Lacs
Chitradurga
Work from Office
Responsibilities: * Install, maintain & repair equipment * Provide technical support on site * Ensure customer satisfaction through timely resolutions * Collaborate with customers for issue identification Provident fund Annual bonus Office cab/shuttle
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Responsibilities: Collaborate with customers on-site Maintain equipment records & reports Troubleshoot & repair machinery issues Ensure safety protocols followed Provide technical support & training Health insurance Provident fund
Posted 2 weeks ago
3.0 - 6.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Hello Candidate , Greetings from Hungry Bird IT Consulting Services Pvt. Ltd .! We're hiring a Technician for our client. Job Title : Technician Location : Jubilee Hills ,Hyderabad Job Summary : We are seeking a skilled and detail-oriented Technician to join our team. The ideal candidate will be responsible for installing, troubleshooting, repairing, and maintaining equipment and systems to ensure optimal operation. The Technician will work closely with engineers and other team members to support daily operations, conduct routine maintenance, and ensure compliance with safety and quality standards. Key Responsibilities : Involving in EMI/EMC tests external facility PCB Card Assembled for SMD & LEADED type components Cable. Harness Wiring preparation as per Document. PTFE Wires, Potting & Conformal Coating Activities. Hi-Reliable soldering, SMDS components & De-Soldering. Crimping of wires, RF Semi-rigid cables work, Chip Components ICs Soldering. Circular and D Type, Nicomatic, Airborne Connectors Crimping. -Soldering Micro switches, Solenoid valves, wire Pull Testing. Electricals cable harness inspection like continuity, Retention and insulation. Inspection of Integrated cable harness in the section according to the routing diagram Assembling, evaluating, testing, and maintaining electrical or electronic wiring, equipment, appliances, and apparatus. Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus. Constructing and fabricating parts, using hand tools and specifications. Reading and interpreting electrical and electronic circuit blueprints, diagrams, and schematics. Advising management on continued use of unsuitable equipment, appliances, and apparatus. Qualifications & Skills : Diploma/ITI/Associate Degree in Engineering, Electronics, Mechanical, or relevant technical field. Proven experience as a technician in a related field. Solid understanding of mechanical and electrical systems. Ability to read technical manuals, schematics, and diagrams. Good problem-solving skills and attention to detail. Basic computer literacy (for diagnostics, documentation). Strong communication and teamwork skills (Interested candidates can share their CV to aradhana@hungrybird.in or call on or 9959417171.) Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Aradhana, +91 9959417171
Posted 2 weeks ago
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