Field Service Engineer

0 - 1 years

0 Lacs

Posted:2 months ago| Platform: Indeed logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Summary:
We are looking for a skilled and customer-focused Service Engineer to provide installation, maintenance, and technical support for our Optical Emission Spectrometers in Kolhapur. The ideal candidate will have a technical background in instrumentation or electronics, strong troubleshooting skills, and a commitment to delivering excellent customer service.

Key Responsibilities:

  • Install, commission, and calibrate Optical Emission Spectrometers at client sites.
  • Provide timely preventive and corrective maintenance to ensure optimal instrument performance.
  • Respond promptly to service calls and troubleshoot technical issues both on-site and remotely.
  • Train customers on instrument operation, care, and basic troubleshooting.
  • Maintain accurate service records, installation reports, and customer feedback logs.
  • Coordinate with the technical team for complex repairs and spare parts management.
  • Support the sales team during product demos, exhibitions, and technical discussions when required.
  • Ensure compliance with company service policies and safety guidelines.
  • Maintain strong relationships with customers to enhance service satisfaction and long-term loyalty.

Qualifications & Skills:

  • Diploma or Bachelor’s degree in Electronics, Instrumentation, Electrical, or related field.
  • 2–6 years of experience in servicing analytical instruments, laboratory equipment, or capital machinery.
  • Experience with Optical Emission Spectrometers or similar instruments is an added advantage.
  • Strong diagnostic and troubleshooting skills.
  • Excellent communication and customer-handling abilities.
  • Proficiency in MS Office and familiarity with service management tools.
  • Willingness to travel extensively within nearby regions.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time

Ability to commute/relocate:

  • Kolhapur, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Electrical: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

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