Field Service Engineer

0 - 1 years

3 - 4 Lacs

Posted:14 hours ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

  • Coordinating and facilitating a smooth flow of communication within the internal teams.Role & responsibilities

  • Provide a delightful Customer Experience by giving product demonstrations to ensure that customers are educated on safe and effective equipment use.

  • Communicate with customers regarding service activities, explain repairs, and provide usage guidance.

  • Perform calibration & testing post-repairs to ensure equipment functionality.

  • Record service activities and maintain service reports.

  • Coordinating and facilitating a smooth flow of communication within the internal teams.

  • Build and maintain relationships and rapport with customers to get an opportunity to sell Accessories / Consumables and get a chance to earn an incentive (No Targets | No Cold Calling).

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