Field Service Engineer/ Sr. Field support engineer

Role Overview:

The Field Service Engineer is responsible for attending vessels and shore-based sites to carry out installation, commissioning, troubleshooting, repair job and maintenance of advanced satellite communication systems and marine navigation equipment.

This role requires strong, hands-on experience with gyro-stabilized antenna systems, including VSAT, FleetBroadband (FBB), Starlink, OneWeb, Iridium terminals, Citadel/Isat phones, Fleet Xpress, Firewall, IT job and NAVARINO Infinity systems. The engineer should also be proficient with IT networking, hardware firewalls, and secure communication components.

Key Responsibilities:

• Perform onboard and onshore installation, configuration, commissioning, and maintenance of satellite communication terminals and navigation systems.
• Work on gyro-stabilized antennas and terminal systems, including VSAT, TVRO, FBB, Starlink, OneWeb, and Iridium Certus.
• Configure and support Fleet Xpress and NAVARINO Infinity platforms, including LAN/WAN setups and traffic routing.
• Set up and manage hardware firewalls, VLANs, VPNs, and secure network infrastructure.
• Provide technical support for Citadel communications systems, including IsatPhone-based solutions.
• Conduct fault diagnosis and repairs, replacing hardware or upgrading software/firmware as required.
• Offer remote support and guidance to vessel crews for configuration or issue resolution.
• Maintain documentation including site visit reports, installation checklists, and system diagrams.
• Collaborate with OEMs, remote engineers, and customer IT/security teams to resolve advanced issues.

Education:

• Degree/Diploma in Electronics, Telecommunications, IT, or Marine Engineering.

Experience:

• 3–5 years of relevant field experience in maritime satellite communications and/or navigation systems.
• Hands-on expertise with systems such as Intellian, Cobham, KVH, Starlink, and OneWeb terminals.
• Strong knowledge of IP networking, routing, VLAN, DHCP, DNS, and security principles.
• Familiarity with Linux-based systems, remote desktop tools, and command-line diagnostics (SSH, CLI).
• Ability to read and interpret technical drawings, network diagrams, and schematics.

Skills:

• OEM Certifications (e.g., Intellian, Cobham, KVH, Starlink, OneWeb)
• Cisco CCNA, CompTIA Network+, or equivalent
• Other Requirements:
• Preferred Certification OEM Certifications (e.g., Intellian, Cobham, KVH, Starlink, OneWeb, iridium)
• Cisco CCNA, CompTIA Network+, or equivalent
• ITIL Foundation (for support process understanding

Job Types: Full-time, Permanent

Pay: From ₹400,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have 3–5 years of relevant field experience in maritime satellite communications and/or navigation systems?
• Do you have hands-on expertise with systems such as Intellian, Cobham, KVH, Starlink, and OneWeb terminals?

• Do you have Strong knowledge of IP networking, routing, VLAN, DHCP, DNS, and security principles?

• Do you have Familiarity with Linux-based systems, remote desktop tools, and command-line diagnostics (SSH, CLI)?
• Do you have ability to read and interpret technical drawings, network diagrams, and schematics?

Work Location: In person