Field Service Engineer-MP

As a Field Service Engineer, you will:

• Deliver on-site and remote service support for Alfa Laval products and systems.
• Ensure compliance with health, safety, and company standards.
• Execute commissioning, installation, troubleshooting, and maintenance activities.
• Provide technical documentation, training, and proactive customer support.
• Collaborate with sales and service teams to identify business opportunities.

• Adhere to Alfa Laval policies and safety protocols.
• Use PPE correctly and report unsafe practices.
• Support continuous improvement in workplace safety.
• Perform installation, testing, repair, and maintenance of equipment.
• Conduct condition monitoring and energy audits.
• Troubleshoot technical issues and perform root cause analysis.
• Execute Factory and Site Acceptance Tests (FAT/SAT).
• Prepare detailed service reports and maintain accurate records.
• Update IT systems with service execution details.
• Develop SOPs and troubleshooting guides.
• Train customers on equipment operation and maintenance.
• Recommend spare parts and communicate sales opportunities.
• Identify service opportunities and share leads with the sales team.
• Capture installed base data and support new applications.
• Maintain static and rotating equipment (like GPHE, Decanter, Separator, WHE).
• Provide remote support and minor repairs as needed.

• Qualification: Min. qualification would be engineers graduate or diploma.
• Travel: Willing to travel extensively (75-80%).
• License: Valid four-wheeler driving license.
• Technical Skills: Strong mechanical and electrical knowledge; ability to read technical drawings.
• Experience: 3-5 years in service / manufacturing / EPC / engineering sectors.
• Soft Skills: Excellent communication, customer focus, and teamwork.
• Safety Awareness: Commitment to safe work practices.

• Work in an open, collaborative environment.
• Build a global network and learn from diverse teams.
• Make a real impact on A
• Alfa Laval s success.
• Continuous learning and development opportunities.

Reporting to: Regional Field Service Manager