Field Service Engineer

3 - 8 years

3 Lacs

Tirunelveli, Manesar, Mumbai (All Areas)

Posted:1 day ago| Platform: Naukri logo

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Skills Required

Field Service Inkjet Scanner Atm Service Atm Support Printer Support Dot Matrix Printer Troubleshooting Laserjet Kiosk

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Perform installation, configuration, and preventive maintenance of ATMs and printers at customer sites. Conduct field repairs and fault diagnosis for hardware and software issues. Respond to service calls and resolve issues within defined SLA timelines. Coordinate with the support/helpdesk team to ensure issue resolution and customer communication. Maintain proper documentation of service visits, spare parts usage, and call closures. Ensure safe handling and movement of devices and tools during field visits. Identify recurring issues and escalate to the technical support or OEM teams. Keep track of spare inventory and report requirements for replenishment. Desired Skills: Strong troubleshooting and repair skills in electro-mechanical systems. Basic understanding of Windows OS, networking basics, and hardware diagnostics. Good communication and customer service skills. Ability to work independently in field conditions with minimum supervision.

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Lipi
Lipi

Technology / Software

San Francisco

50-100 Employees

7 Jobs

    Key People

  • Alice Johnson

    CEO
  • Mark Smith

    CTO

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Tirunelveli, Manesar, Mumbai (All Areas)