Field Service Engineer

1. Installation and Setup:

• Install, set up, and configure equipment or systems at client sites.
• Ensure that installations comply with specifications and regulations.
• Provide training to clients on the use and maintenance of the equipment.

2. Maintenance and Repairs:

• Conduct routine maintenance to ensure the continued functionality of equipment.
• Diagnose and troubleshoot technical issues that may arise during operation.
• Perform repairs and replacements of faulty components.

3. On-Site Support:

• Respond promptly to client service calls for technical assistance.
• Conduct on-site visits to address and resolve technical issues.
• Collaborate with the client to understand and solve problems.

4. Testing and Quality Assurance:

• Conduct tests and quality assurance checks on equipment to ensure optimal performance.
• Document and report any defects or issues identified during testing.

5. Documentation:

• Maintain detailed records of all service activities, including installations, repairs, and maintenance.
• Prepare and submit service reports to the management and clients.

6. Customer Communication:

• Communicate effectively with clients to understand their needs and concerns.
• Provide clear and concise instructions and information to clients regarding equipment usage and maintenance.

7. Remote Support:

• Provide remote support to clients when on-site visits are not necessary.
• Utilize remote monitoring tools to identify and resolve issues.

8. Upgrades and Modifications:

• Implement equipment upgrades or modifications as required.
• Stay informed about the latest technological advancements in the field.

9. Health and Safety Compliance:

• Adhere to safety protocols and guidelines during on-site visits.
• Ensure that installations and maintenance activities comply with health and safety regulations.

10. Collaboration:

• Collaborate with other departments, including engineering and product development, to provide feedback and contribute to continuous improvement.

Requirements:

• Bachelor's degree in a relevant engineering field or equivalent experience.
• Technical proficiency in the specific equipment or technology involved.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Willingness to travel to client sites as needed.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided

Experience:

• total work: 1 year (Preferred)

Work Location: In person