Field Service Engineer

Role Overview: As a hands-on problem solver with a passion for cutting-edge technology and sustainability, you will have the opportunity to make a real difference at TOMRA. Your primary mission will be to ensure strict adherence to Health & Safety protocols during site visits, install, modify, repair, or upgrade sorting equipment at customer facilities, and build strong customer relationships through regular visits and ongoing technical support. You will be serving customers across the Recycling and Mining industries in India and the Asia-Pacific region, with the flexibility to travel up to 80% of the time. Key Responsibilities: - Ensure strict adherence to Health & Safety protocols during every site visit. - Install, modify, repair, or upgrade sorting equipment at customer facilities, ensuring peak performance. - Build and maintain strong customer relationships through regular visits and ongoing technical support. - Provide on-site and remote support to clients, troubleshooting issues and optimizing sorter performance. - Serve customers across the Recycling and Mining industries in India and the Asia-Pacific region. - Be open to traveling up to 80% of the time (around 180 days per year). Qualifications Required: - Fluent in English with excellent communication skills. - 2-5 years of hands-on experience in electrical and mechanical fields, ideally in customer-facing roles. - Diploma in Mechanical Engineering/Electrical Engineering/Electronics Engineering or Degree in Mechanical/Electrical, or a related field. - Strong computer skills, particularly within the Microsoft ecosystem. - Experience in B2B industrial markets is a plus. - A natural problem solver with troubleshooting skills and a self-driven, proactive work style. - Living near Surat is a must. - A valid driver's license is required. (Note: The additional details of the company were not included in the job description provided.),