Fi-Tec Infra Solutions Pvt Ltd

2 Job openings at Fi-Tec Infra Solutions Pvt Ltd
Sales Coordinator kochi, kerala 1 years INR 1.8 - 2.4 Lacs P.A. On-site Full Time

Qualification: Degree or Diploma Experience: 1 + years Organization: Strong organizational skills with the ability to multitask and prioritize effectively. Communication: Excellent verbal and written communication skills. Key Responsibilities: Sales Support & Coordination: Assist the sales team with processing orders, preparing quotes, and following up on leads. Coordinate between sales representatives, customers, OEMs, and internal departments (e.g., finance, logistics). Maintain an organized database of sales activities, leads, and customer interactions. Customer Relationship Management: Respond to customer inquiries via email, phone, or in person. Ensure timely follow-ups on client requests, complaints, and feedback. Build and maintain strong relationships with existing and potential customers. Sales Reporting & Analysis: Prepare sales reports, tender, forecasts, and performance analyses. Track sales metrics and key performance indicators (KPIs). Provide insights on market trends, competitor activities, and customer preferences. Administrative Support: Handle contracts, invoices, and other sales-related documents. Schedule meetings, presentations, and sales events. Manage travel arrangements and expense reports for sales representatives. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Leave encashment Work Location: In person

Field Service Engineer cochin 2 years INR 1.44 - 3.36 Lacs P.A. On-site Full Time

Requirements Education: ITI/ Diploma/ B-TEC in Electrical, Electronics or related field. Experience: 2+ years of experience in a similar field service role. Technical Skills: Strong knowledge of [specific equipment or systems], troubleshooting techniques, and diagnostic tools of Electronic and Electrical equipment. Experience in UPS systems and ELV systems preferred. Communication Skills: Excellent communication and interpersonal skills to work effectively with customers and internal teams. Travel: Willingness to travel frequently to customer sites as required by the job Key Responsibilities: Installation & Commissioning: Perform installation, setup, and commissioning of equipment at customer sites. Maintenance & Repair: Conduct regular maintenance and repairs on [specific products or systems] to ensure optimal functionality. Troubleshooting: Diagnose and resolve technical issues on-site, providing quick solutions to minimize downtime for customers. Customer Support: Offer technical support to customers, answering questions and providing guidance on the proper use of equipment. Training: Provide training and demonstrations to customers on proper equipment use and maintenance procedures. Job Type: Full-time Pay: ₹12,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Paid sick time Work Location: In person