Field Sales Executive (Contractual)

Why Statiq?

Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator, a Silicon Valley based accelerator program.

About the Role:

As a Field Support Executive, you will serve as the on-ground representative of Statiq, playing a key role in supporting our EV charging infrastructure across the Delhi NCR region. This role requires active coordination with fleet drivers, technical support teams, and internal stakeholders to ensure the seamless operation and maintenance of our installed EV chargers. You will be essential in delivering real-time field insights, maintaining high service standards, and enhancing the overall customer experience.

RESPONSIBILITIES:

• Conduct regular visits and coordinate with fleet drivers to ensure optimal usage of EV chargers
• Deliver first-level on-site support and guidance to resolve user queries
• Troubleshoot minor hardware/software issues or escalate them to appropriate technical teams
• Perform routine inspections of installed chargers and report maintenance concerns promptly
• Prepare and submit daily/weekly field activity reports with accuracy and timeliness
• Assist installation and testing teams during new charger deployments, as required
• Maintain detailed logs of field visits and documentation in alignment with internal protocols
• Be available for on-call support based on operational needs
• Uphold the company’s image by ensuring a professional and customer-centric approach in all interactions

WHAT ARE WE LOOKING FOR?

• Minimum qualification: Higher Secondary; Diploma or higher education preferred
• 1+ year experience in field support, field sales, or operational roles
• Good knowledge of Delhi NCR, Noida, and surrounding regions
• Basic understanding of EV chargers and their functioning
• Should own a two-wheeler or four-wheeler with valid license
• Ability to use smartphone apps, MS Excel for report sharing
• Strong communication skills, both verbal and written
• Highly dependable, responsive, and self-driven

WHAT'S IN IT FOR YOU?

• Travel Reimbursement: Fuel and travel-related expenses covered as per policy
• Generous Leave Policy: Designed to help you maintain a healthy work-life balance
• Modern Work Environment: Access to state-of-the-art office facilities and tools
• Supportive Work Culture: Be a part of a collaborative and forward-thinking team
• Exposure to EV Industry: Work at the forefront of India’s sustainable mobility revolution