Field Network Engineer

As a Technical Executive (Field Network Engineer) at Infonet, you will play a crucial role in providing technical support and ensuring customer satisfaction in a field-intensive environment. Your responsibilities will include: - Installing new internet connections at customer premises. - Addressing and resolving technical issues reported by customers promptly. - Conducting regular field visits for service checks, maintenance, and troubleshooting. - Collaborating with the backend support team to handle escalated issues. - Maintaining accurate records of service activities and installations. - Offering basic technical guidance to customers as required. - Ensuring customer satisfaction through professional and efficient service delivery. To excel in this role, you should meet the following qualifications: - Minimum qualification of (B.E) in any specialization. - Basic understanding of networking concepts and internet technologies. - Strong communication and problem-solving skills. - Ability to work independently and manage time effectively. - Ownership of a two-wheeler with a valid driving license. - Willingness to travel extensively within the designated area. While not mandatory, the following skills would be advantageous: - Previous experience in ISP fieldwork or technical support. - Familiarity with routers, modems, and basic cabling work. Infonet offers a range of benefits to its employees, including: - Competitive salary along with a travel allowance. - On-the-job training and opportunities for technical development. - Potential for career growth within the company.,