Company Name : Atria Convergence Technologies Ltd ACT Fibernet is a brand operated by Atria Convergence Technologies Ltd., an Indian telecommunications company that primarily provides fiber-optic broadband services. It was founded in 2000 and is headquartered in Bengaluru, India. They offers high-speed internet plans tailored to various needs—from casual browsing to heavy streaming and gaming.About ACT Fibernet:ACT Fibernet is the broadband brand of Atria Convergence Technologies Ltd., headquartered in Bengaluru, India. Established in 2000, ACT is a leading fiber-optic internet provider offering high-speed broadband services tailored for both casual and heavy users. Job Summary: We are seeking dynamic and experienced professionals from the telecom broadband sector to join our Community Operations team. The ideal candidate will handle fiber operations and basic customer sales and support at the field level. This role requires strong technical skills in broadband installation and maintenance, along with the ability to engage with premium customers in a professional manner. Key Responsibilities:Perform splicing, crimping, internal wiring, and router configuration. Deliver installation and post-installation technical support to customers. Carry out basic field-level sales and promotional activities. Interact with customers professionally and handle queries efficiently. Ensure smooth and timely resolution of service requests. Maintain service quality and ensure customer satisfaction. Candidate Requirements:Minimum Qualification: 12th Pass Experience: Minimum 1.6 years in the Telecom – Broadband sector (Mandatory) Language: Fluent in Kannada and basic spoken English Preferred Background: Candidates from a telecom field background with prior experience in field sales. Benefits:Leave Policy: 30 days total (18 paid leave + 12 casual/sick leave) Health Insurance: Mediclaim coverage of ₹1,00,000 for self
• Sell company products / services to targeted customers in the assigned area of the branch • Attend all enquiry calls with in TAT • Generating Own leads by way of Door to Door activity & Through Cold calls in the assigned area • Submitting Daily call reports to branch Sales In charge • Conducting weekly BTL activity through Kiosk activity / Leafleting / Boucher Distribution etc • Conducting & participating in on Ground activity / Group activity to counter competition • Generating sales from Low Utilized Element with in the assigned area to maximize Capacity utilization • Assist Branch Sales In charge in the preparation of Sales plan for the area. Work Experience 1. Should have 1-6 years’ experience in Direct Sales 2. Experience in broadband sales 3. Should have experience of door to door sales 4. Must have a two wheeler along with a valid driving license
About Atria Convergence Technologies Ltd: ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, Rajasthan, Uttar Pradesh and Gujarat. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to more than 3 million happy homes (Fibernet, Digital TV, HDTV). We offer broadband on optic fiber and our Fiber-To-The Home technology can carry vast amount of information at speeds up to 1 Gbps. We are one of the leading ISPs in the wired broadband category, and the largest non-telco ISP in the country. Role: Community Sales Executive/Senior Executive Purpose of the role: Role is responsible for acquiring new clients for business growth and maximize the profits of the organisation by meeting the required sales targets Role & Responsibilities: · Sell company products/services to community (gated societies) customers in their assigned territory. Extensive travelling required in their assigned territory (35-40kms+ per day). · Generating own leads through managing and developing relationships through various channels like building associations, customer referrals, retailers & service enterprises. · Conducting BTL marketing activities through Kiosk activity / Leafleting / Brochure Distribution to customers inside the assigned apartments etc. · Conducting & participating in on ground activities, events in the gated societies and execute permanent branding of ACT in the gated societies. · Generating sales from newly connected apartment projects and low penetration apartments of ACT Must have: · 12th/PUC/Graduate/Diploma · Should have min 1-4 years experience in any Direct Sales · Experience as Sales Executive in Service Sector, preferably with ISP / Telecom, open to industries like Banking/Insurance/FMCG/Real Estate/Education or any other industry, provided they are open for field sales. · Should have experience of door-to-door sales and cold calling / Field sales activities · Excellent communication and interpersonal skills · Languages: Kannada, English, Hindi · Age not more than 35 years · Work schedule: 6 days working with 1 rotational week off and rotational day shifts · Should be ready to travel 40Kms
Enterprise Sales Executive
Job Summary: We are looking for enthusiastic and results-driven Community Sales Executives to join our field sales team in Bangalore. The ideal candidate will have prior experience in door-to-door sales and be comfortable working in a fast-paced environment. As part of the Act Fiber team, you will play a key role in driving fiber network adoption across communities in Bangalore. Key Responsibilities: ● Field Sales: Engage with customers on a door-to-door basis, introducing and selling Act Fiber’s internet and broadband solutions. ● Sales Targets: Meet and exceed sales targets and KPIs through proactive customer outreach and sales techniques. ● Market Research: Understand customer needs and recommend the best Act Fiber services to suit them. ● Relationship Building: Develop and maintain long-term relationships with new and existing customers. ● Reporting: Provide daily sales updates and feedback to the HR and sales team.
About Atria Convergence Technologies Ltd: ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, Rajasthan, Uttar Pradesh and Gujarat. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to more than 3 million happy homes (Fibernet, Digital TV, HDTV). We offer broadband on optic fiber and our Fiber-To-The Home technology can carry vast amount of information at speeds up to 1 Gbps. We are one of the leading ISPs in the wired broadband category, and the largest non-telco ISP in the country. Role : Network Engineer – Fault Repair Reporting to : Team Leader – Service Delivery Function Name : Fault Repair Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area Roles & Responsibilities 1. Assume overall responsibility for ensuring 99.99% Customer Uptime 2. Ensure that the switches in the network are maintained as per norms 3. Ensure support for timely connectivity for all the cross functional teams 4. Maintain the network database and submit the required report to the reporting manager on regular intervals 5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through relevant application and take appropriate action based on the events 8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required 9. 100% compliance on safety and cardinal rules 10. Responsible for process adherence 11. Provide structured feedback to management to provide permanent solutions to improve service level Must have: 1. Graduate/Diploma/ITI holder in any discipline 2. Hardware & Networking, MCSE and CCNA preferred 3. 0 – 5 years of work experience 4. Hands on experience in Trouble shooting of Networking and Hardware
Installation and Splicing: Install, terminate, and splice fiber optic cables and equipment, such as routers and modems, according to installation guidelines. Troubleshooting and Repair: Identify, diagnose, and resolve complex network issues and outages by analyzing data from Optical Time Domain Reflectometers (OTDRs) and Network Line Drivers (NLDs). Site Surveys and Inspections: Conduct on-site surveys, audits, and inspections to assess installation requirements, identify potential issues, and ensure system integrity. Maintenance and Upgrades: Perform routine maintenance and system upgrades to maintain optimal performance and ensure longevity. Documentation: Prepare detailed project documentation, reports, and technical support materials. Collaboration: Work with project managers, technicians, and other engineering teams to resolve customer complaints and project challenges. Compliance: Ensure all designs and installations adhere to relevant industry standards and telecommunications best practices.
Responsible to call customers and remind them for payment Responsible to act as a bridge between Field Executive and team leaders Responsible for constantly follow-up arrear payments Responsible for feedback of unpaid accounts Follow-up with reactivation of inactive accounts
*Greetings from ACT fibernet !!!* *Company :* ACT Fibernet(On Role Job) *Industry :* Broadband ( ISP) *Profile :* Sale Specialist *Location :* Lucknow *Benefits :* 20 % HIKE on Current CTC+ Medical Insurance + Petrol Allowance + incentives *For more Details Contact HR : 7985724666*
*Greetings from ACT Fibernet !!!* *Company :* ACT Fibernet(On Role Job) *Industry :* Broadband (ISP) / Telecom *Profile :* Sale Specialist *Location :* Ahmedabad *Benefits :* Medical Insurance + Petrol Allowance + Incentives
Executive – Sales Specialist Purpose of the Role Responsible for meeting sales target through the Assigned Projects Role Description • Sell company products / services to targeted customers in the assigned area of the branch • Attend all enquiry calls with in TAT • Generating Own leads by way of Door to Door activity & Through Cold calls in the assigned area • Submitting Daily call reports to branch Sales In charge • Conducting weekly BTL activity through Kiosk activity / Leafleting / Boucher Distribution etc • Conducting & participating in on Ground activity / Group activity to counter competition • Generating sales from Low Utilized Element with in the assigned area to maximize Capacity utilization • Assist Branch Sales In charge in the preparation of Sales plan for the area Key Result Areas Role is responsible for acquiring new clients for business growth and maximize the profits of the organization by meeting the required sales targets Education Must be at-least 12th pass Work Experience 1. Should have 1-6 years’ experience in Direct Sales 2. Experience in broadband sales 3. Should have experience of door to door sales 4. Must have a two wheeler along with a valid driving license Competencies: Customer Centricity, Influence and Persuasion, Execution Excellence/Do it Right, Result Orientation, Market and Product Knowledge, Passion, Situation Handling
Purpose of the Role The objective of this role is delivering exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day-to-day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution. Role Description 1. To provide customer satisfaction on every call / e-mail. 2. To ensure closure of the ticket / e-mail within the prescribed TAT 3. To provide speedy resolution 4. Willingness to work in rotational offs & rotational Shifts 5. To resolves product or service problems by clarifying the customer's complaint Key Result Areas This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. Education • Graduate or equivalent Work Experience • Minimum of 0 – 5 Years of work experience • Experience in customer service or call centre background preferred • Strong communication skills • Good interpersonal skills Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage.
Role Description:- Responsible to call customer and remind for payment. Responsible to act as a bridge between field executives and team leaders Responsible for constantly follow up Arrears payment Work consistently to rectify billing error Responsible for Analysis and feedback of unpaid accounts Follow up for reactivation of inactive accounts. Key Result Areas: To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Education: Should have Graduate or equivalent degree Work Experience: Should have minimum of 1-6 years of relevant work experience in Retention role Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills.
Accurately recording and managing details of customer payments and outstanding balances. Developing and implementing effective collection strategies to achieve collection targets and minimize overdue accounts. Identifying opportunities to retain customers by understanding their needs and offering relevant solutions. Implementing retention programs and loyalty initiatives to enhance customer satisfaction and long term loyalty. Contacting existing and potential customers to discuss outstanding payments and encourage timely collection. Providing excellent customer service to address any questions, concerns, or issues related to payment and retention Work Experience: Should have minimum of 1-6 years of relevant work experience in Collection and Retention role (English Voice process Should have experience in Tele calling, or taking calls - Outbound & Inbound. (Voice process) Should have experience handling MIS or strong experience with MS excel, MS word Should possess excellent communication and interpersonal skills. Immediate Joiners. Language preferred - Telugu, English, Hindi Week Off: 6 days working & 1 day rotational week off/ Rotational Day shifts.
Role & responsibilities Coordinate office activities and operations to secure efficiency and compliance to company policies Supervise administrative staff and divide responsibilities to ensure performance Manage agendas/travel arrangements/appointments etc. for the upper management Manage phone calls and correspondence (e-mail, letters, packages etc.) Support budgeting and bookkeeping procedures Create and update records and databases with personnel, financial and other data Track stocks of office supplies and place orders when necessary Submit timely reports and prepare presentations/proposals as assigned Assist colleagues whenever necessary Requirements and skills Outstanding communication and interpersonal abilities Excellent organizational and leadership skills Familiarity with office management procedures and basic accounting principles Excellent knowledge of MS Office and office management software (ERP etc.) Exp. 2 - 6 years
Purpose: The purpose of the Marketing Specialist role is to drive brand visibility and engagement through innovative and effective Below-The-Line (BTL) marketing strategies. This role is crucial in creating meaningful connections with target audiences, managing vendor relationships, and executing impactful marketing campaigns that contribute to the overall growth and success of the company. Key Result areas: ATL & BTL Marketing: Develop and execute Above-The-Line (ATL) and Below-The-Line (BTL) marketing strategies to enhance brand visibility and engagement. Vendor Management: Identify, negotiate, and manage relationships with vendors to ensure timely and cost-effective delivery of marketing materials and services. Brand Partnerships: Establish and maintain strategic brand partnerships to amplify marketing efforts and reach new audiences. Marketing Strategies: Create and implement comprehensive marketing strategies that align with business objectives and drive growth. Planning and Execution: Plan, coordinate, and execute marketing campaigns and initiatives, ensuring seamless delivery and maximum impact. Corporate Events Execution: Organize and manage corporate events, including product launches, trade shows, and promotional activities. Lead Generation Campaigns: Design and implement lead generation campaigns to attract and convert potential customers. Society Activities: Plan and execute Resident Welfare Association (RWA) activities to engage with local communities and promote brand awareness. Data Validation Skills: Ensure accuracy and integrity of marketing data through meticulous data validation processes. Budget Planning vs Spends: Develop and manage marketing budgets, ensuring optimal allocation of resources and tracking expenditures against planned budgets. Understanding on ROI: Analyze and report on the return on investment (ROI) of marketing campaigns to assess their effectiveness and make data-driven decisions. Competition Analysis: Conduct thorough competition analysis to identify market trends, opportunities, and threats. Survey and Insights: Conduct surveys to gather customer insights and feedback. Bachelor's degree in Marketing, Business, or a related field. Proven experience in offline BTL marketing and event management. Strong analytical skills and proficiency in data analysis tools. Excellent negotiation and communication skills. Ability to work independently and as part of a team. Creative thinker with a passion for innovation and continuous improvement. Qualifications: Minimum 4 - 5 years of experience with marketing campaign execution and lead generation experience. Bachelor's degree in Marketing, Business, or a related field. Proven experience in offline BTL marketing and event management. Strong analytical skills and proficiency in data analysis tools. Excellent negotiation and communication skills. Ability to work independently and as part of a team. Creative thinker with a passion for innovation and continuous improvement.
Purpose of the Role Responsible for meeting sales target through the Assigned Projects, geographical and overall account management of the acquired clients Role Description 1. Responsible to Enterprise solution sales (Leased line, Managed wi-fi, SD WAN, etc..) 2 Generating Own leads by way of weekly activities in Corporate Segment. 3. Submitting Daily call reports to Reporting Manager. 4. Expertise in Telecom Sales/ Solution Selling/ Telecom Products 5. Make sure the brand visibility across all the assigned projects 6. Coordinating with cross-functional teams to resolve the acquired customer issue, provide faster resolutions and driving CSAT. Key Result Areas Role is responsible for acquiring new clients for business growth with clear focus on Revenue enhancement. Desired Skills and Competencies: Ability to Influence Customer Sensitivity Execution Excellence/Do it Right Functional Expertise Situation Handling Enterprise solution selling Key Account management Hardware/Network Sales Telecom Domain Strong communication and interpersonal skills
Key Responsibilities: Make outbound/inbound calls to promote internet plans & services. Explain pricing, features, and offers clearly to customers. Handle queries, complaints, and provide resolutions. Follow up on leads & convert them into sales. Maintain accurate customer data & call records. Coordinate with the sales team for smooth customer onboarding. Required Skills & Qualifications: Minimum 1 year of experience in tele calling, customer support, or sales ( ISP/Telecom preferred ). Fluency in English (Additional regional languages are a plus). Strong persuasion, negotiation & interpersonal skills . Basic knowledge of broadband & internet services. Ability to meet sales targets & handle pressure. Immediate joiners preferred .
Key Responsibilities: 1. Team Leadership and Management: Recruit, train, and develop a high-performing B2C sales team. Set clear individual and team sales goals and monitor progress. Provide regular coaching, feedback, and performance evaluations. 2. Sales Strategy and Execution: Develop and implement B2C sales strategies to drive revenue and market penetration. Monitor market trends and consumer behavior to adapt sales tactics. Identify new opportunities for upselling, cross-selling, and acquiring new customers. Ensure the team meets daily, weekly, and monthly sales targets. 3. Customer Relationship Management: Ensure an excellent customer experience by maintaining high service standards. Handle escalated customer inquiries or complaints, resolving them promptly. Monitor customer feedback and work with the team to implement improvements. 4. Performance Analysis and Reporting: Track, analyze, and report on key sales metrics and team performance. Use data-driven insights to identify gaps and improve sales processes. Prepare and present performance updates to senior management. 5. Cross-Functional Collaboration: Work closely with marketing to align campaigns with sales objectives. Collaborate with product teams to provide consumer feedback and insights. Partner with operations to ensure smooth order fulfillment and service delivery. Qualifications and Skills: Strong understanding of the B2C sales process and customer lifecycle. Excellent leadership, coaching, and team-building skills. Outstanding communication, negotiation.
Key Responsibilities: Develop and execute vertical-specific business strategies to achieve revenue and growth targets. Identify and pursue new business opportunities within the assigned vertical. Build and manage relationships with key enterprise clients, acting as a trusted advisor and strategic partner. Collaborate with cross-functional teams including marketing, product, and operations to tailor solutions for vertical-specific requirements. Conduct market research and competitive analysis to stay informed about industry trends and customer needs. Lead contract negotiations, proposals, and RFP responses. Forecast sales performance and report on KPIs and pipeline activity. Represent the company at industry events, conferences, and client meetings. Qualifications: Bachelor's degree in Business, Marketing, or related field (MBA preferred). 8+ years of experience in enterprise sales, business development, or vertical management, preferably within a specific industry. Proven track record of meeting or exceeding sales targets in complex enterprise environments. Strong understanding of the targeted verticals challenges and business drivers. Excellent communication, negotiation, and presentation skills. Strategic thinker with the ability to analyze and act on market trends. Preferred Skills: Knowledge of solution-based selling methodologies. Strong network of industry contacts within the vertical.