723 Networking Concepts Jobs

First point of contact for customer engagement 7x24x365 for day to day support (incident, problem, change, FAQs, etc.) Captures the customer request, performs initial triage, and initiates a ticket with Genesys care if needed. Development/troubleshoot of Genesys Cloud call flows for routing and IVR Write and execute test plans. Proficient with multiple network concepts(LAN, WAN). Must meet response time metrics for tickets, communication, customer feedback, and ticket and change processes.( Custom SLAs ). Works closely with CSM, CTL and Genesys TAM resources. Experienced with Genesys contact center on prem products , Genesys cloudCX, supporting customers through Genesys portal. Experienced w...

L2 Security System Engineer About The Role :: Define critical security system KPIs for monitoring and maintain the security system availability. Handling escalated tickets from L1 team related to Security infra systems. Resolve respective security infra domain related L2 Issue on IPA, LDAP, Linux system. Taking ownership of assigned solution and tracking changes. Patriciate in design review and provide recommendations. Identify the improvements and suggest for operation maturity. Advance troubleshoot of reported issue and work on resolution. Escalate to L3 or vendor support for High and Critical outages with detailed findings. Handle new security product integration and deployment activities...

Description Cloud Engineer - GCP Strong expertise in cloud platforms engineering on GCP Strong experience with Service Orientated Architecture Cloud & Kubernetes Knowledge of one or more programming language such as Go Python or JavaScript Experience working with infrastructure as code config as code tooling and methodologies (i.e. Terraform etc) Experience with different Continuous Integration (CI/CD) tooling used at ANZ such as CodeFresh and Google Cloud Build Experience with different Monitoring and APM tools used at ANZ such as Prometheus Grafana Splunk and Dynatrace Experience or knowledge of Site Reliability Engineering practices. Experience building self-service alerting functionality...

You are seeking an experienced and highly motivated DevOps Lead to join a dynamic team. You should possess a deep understanding of Linux systems, automation tools, and cloud infrastructure. As a DevOps Lead, your role will be pivotal in driving the DevOps strategy, optimizing infrastructure, and leading a team of DevOps engineers in a collaborative environment. Responsibilities: - Infrastructure Management: Lead the design, deployment, and maintenance of scalable, secure, and highly available infrastructure on cloud platforms like AWS, GCP, or Azure. - Linux Systems Administration: Oversee the installation, configuration, and maintenance of Linux systems across development, staging, and prod...

As an AWS Data Platform Engineer, you will be responsible for managing AWS administration and cloud infrastructure. Your role will involve working with various AWS core services such as Glue, Redshift, S3, EC2, and ensuring their smooth operation. You should have a strong understanding of networking concepts including DNS, load balancing, VPN, and security groups. Key Responsibilities: - Monitor platform health, performance, and costs - Implement logging, alerting, and automated recovery - Utilize CI/CD tools like Jenkins, GitHub Actions, CodePipeline, Terraform, and CloudFormation - Apply data engineering concepts to enhance data processes - Implement data security best practices including ...

You will play a crucial role as the Data Operations Team Lead at Consilio, ensuring timely and efficient delivery of data processing and hosting services to clients. Your deep understanding of eDiscovery domain and Consilio Data Operations processes will be key in this position. **Key Responsibilities:** - Ensure timely progress of Operations delivery activity for eDiscovery projects - Resolve technical issues by escalating to IT support teams - Collaborate with project managers on project schedules and delivery estimates - Prioritize tasks and ensure coverage from team members - Manage a team of 6-9 associates - Report project status and create necessary templates - Provide queue movement a...

As a Security Application Support Analyst at Barclays, you will spearhead the evolution of the digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionize digital offerings, ensuring unparalleled customer experiences. **Key Responsibilities:** - Provide 24x7 global technical support activities for the Banks Security Technologies and Service Continuity on a rotational shift basis. - Participate and contribute to MIH by applying technical skills and making decisions. - Interact with key stakeholders and senior management for escalations with strong verbal and written communication skills. - Support and troubleshoot issues in databases, securi...

Role Overview: You will be joining HCL Tech as a Software Engineer with expertise in C/C++, Data Structures, and Algorithms. Your main responsibility will be the design and development of Layer-2/3 networking protocols. You should have a solid background in problem-solving, software development, and troubleshooting to excel in this role. Key Responsibilities: - Strong programming expertise in C, Data Structures, and Algorithms. - In-depth knowledge of networking concepts and routing protocols. - Hands-on experience in at least one of the following: - Unicast protocols: BGP, IS-IS, OSPF - Multicast protocols: PIM, IGMP, MSDP - MPLS signaling protocols: RSVP - Layer-3 VPNs - Excellent problem-...

You have a minimum of 3 years of hands-on experience in system administration, with skills in Windows, Linux, and programming, along with OEM certifications. You also possess a good understanding of networking concepts and are well-versed with RFP requirements and deliverables. Your interpersonal skills are strong, enabling you to collaborate effectively with the existing IT and cybersecurity operation team. In this role, you will coordinate with internal teams at various locations to provide configuration and troubleshooting support for the proposed NMS. Your responsibilities will include configuring new networking devices, managing IT inventory, and establishing workflows during the suppor...

As a skilled and detail-oriented Design and Presales Engineer specializing in Audio Visual (AV) systems, your role will involve designing cutting-edge AV solutions, preparing technical proposals, and supporting the sales team during the presales process. Your strong technical expertise in AV systems, customer-focused mindset, and collaborative approach will be key in delivering innovative solutions. - Analyze client requirements to design comprehensive AV systems, including video conferencing, display solutions, control systems, sound systems, and integration with IT infrastructure. - Develop system schematics, block diagrams, and detailed layouts. - Collaborate with the sales team to provid...

Role Overview: As part of the Hypervisor Quality team at Nutanix, you will be contributing to the development and testing of the hyperconverged stack, with a focus on performance, scale, and reliability. Your role will involve conducting requirements analysis, developing test plans, and executing automated and manual tests to ensure the quality of the product. Key Responsibilities: - Conduct requirements analysis and design reviews of new features by understanding the PRD, ERD, and FDD. - Develop detailed test plans and test cases for new features. - Develop automation libraries and test cases within the defined test automation framework. - Execute automated and manual tests during product t...

As a proactive and customer-focused Service Desk IT Technical Support professional, your role will involve providing first-line technical support to end-users. This includes troubleshooting and resolving hardware and software issues, ensuring the smooth operation of IT systems and services, and being the initial point of contact for technical support requests. Your contribution is vital in delivering excellent customer service. Key Responsibilities: - Provide first-level support for IT issues encompassing hardware, software, network, and operating system problems. - Respond to service requests through phone, email, or ticketing system, logging and prioritizing them appropriately. - Troublesh...

As an IT Help Desk Technician at Havas Creative, you will be responsible for providing technical support for computer hardware and software to employees within the organization. Your key responsibilities will include: - Providing technical support for computer hardware and software. - Troubleshooting and resolving technical issues related to computer hardware and software. - Maintaining inventory records of computer equipment and software licenses. - Assisting in the deployment of new technology solutions within the organization. - Collaborating with other IT teams to ensure seamless integration of technology solutions. - Documenting technical processes and procedures for future reference. -...

As a Technical Support Specialist, your primary role will be to provide timely and effective technical assistance to customers. You will troubleshoot and resolve technical issues related to the product, install and implement new programs, upgrade OS and hardware, take data backups, and conduct recovery processes. Your problem-solving skills will be crucial as you analyze customer problems, diagnose root causes, and implement solutions promptly. Key Responsibilities: - Technical Support: Provide timely and effective technical support, troubleshoot and resolve technical issues, install and implement new programs, upgrade OS and hardware, take data backups, and conduct recovery processes. - Pro...

Exp 3 to 13 yrs Location Chennai preferred/ Pan India Notice period 0 – 30 days Work mode – Work from office (5 days) Job Description: API Gateway Analyst: Primary /Mandatory skills : Broadcom CA7 Layer Secondary Skills: Provide L2/L3 support for Layer7 infrastructure issues, including debugging policy failures and connectivity issues. Hands-on experience with CA Layer7 API Gateway (formerly CA API Gateway / Broadcom API Gateway). Strong knowledge of API protocols (REST, SOAP, JSON, XML, HTTP/S). Experience with SSL/TLS, certificate management, and keystores. Familiarity with OAuth, OpenID Connect, JWT, SAML, and authentication flows. Strong troubleshooting and scripting skills (Shell, Pytho...

Ensure the highest uptime for customers in our SaaS environment Provision Customer Tenants & Manage SaaS Platform, Memos to the Staging and Production Environments Infrastructure Management: Design, deploy, and maintain secure and scalable AWS cloud infrastructure using services like EC2, S3, RDS, Lambda, and CloudFormation. Monitoring & Incident Response: Set up monitoring solutions (e.g., CloudWatch, Grafana) to detect, respond, and resolve issues quickly, ensuring uptime and reliability. Cost Optimization: Continuously monitor cloud usage and implement cost-saving strategies such as Reserved Instances, Spot Instances, and resource rightsizing. Backup & Recovery: Implement robust backup an...

Role Description Standing at the critical junction between network and applications, our client A10 is a leader in secure application services Our solutions protect and optimize application performance in a world of many clouds About A10 Networks solutions:Providing always available application delivery and security on-premises and in the cloud Supporting seamless migration to the cloud and cloud-native with hybrid solutions Protecting networks from cyber security attacks that threaten network availability Securing multi-generational networks throughout the transition to 5G and cloud-native architectures Are you up for the challenge? Come join INCEDO and make your impact in the future!We are...

Roles and responsibilities Ability to communicate security, data protection, data loss prevention related concepts to a broad range of technical and non-technical staff effectively at multiple organizational levels Experience with Forcepoint DLP and Zscaler DLP in an enterprise environment is required with deep knowledge on Data Loss Prevention concepts Hands on experience on all DLP Modules including Deployment, Upgrade and Troubleshoot Good experience in Data classification tools like Microsoft Information protection, Titus etc., Experience with networking concepts/protocols and knowledge in traffic sniff and analysis (Wireshark)Experience with scripting languages (Python, or PowerShell)Ex...

As a Site Reliability Engineer at Viraaj HR Solutions, you will play a crucial role in ensuring the performance and availability of critical applications and services. Your responsibilities will include: - Monitoring the performance and availability of critical applications and services. - Implementing and managing infrastructure as code to promote efficiency. - Developing automation scripts to streamline operational processes. - Conducting regular capacity planning and performance analysis. - Responding to incidents and troubleshooting issues in a timely manner. - Collaborating with development teams for continuous integration and deployment practices. - Establishing and maintaining monitor...

As a Senior Azure Developer, your role involves leading the design, development, and implementation of complex cloud-based applications on the Microsoft Azure platform. You will provide technical leadership and mentor junior and mid-level developers. Responsibilities: - Lead the design and development of cloud-based applications. - Collaborate with stakeholders to define project requirements. - Write high-quality, scalable, and maintainable code. - Conduct code reviews and provide technical guidance. - Implement and manage CI/CD pipelines. - Ensure the security and performance of applications. - Troubleshoot and resolve advanced technical issues. - Optimize application architecture and perfo...

Role Overview: You will be joining the Software Engineering team at Dell Technologies in Chennai as a Software Principal Engineer. In this role, you will be responsible for developing sophisticated systems and software for the next generation of networking products. You will work at the cutting edge, utilizing advanced technologies, tools, and methodologies to design and develop software for various platforms, peripherals, applications, and diagnostics. Key Responsibilities: - Mentor team members in design collaboration, code reviews, development tools, and processes - Participate in the full software development life cycle including development, testing, continuous delivery, and support - C...

As a Systems Integration Senior Specialist - VDI at NTT DATA, you will be responsible for supporting and managing large enterprise environments by relying on your innovation, creativity, technical prowess, and leadership skills. Your main responsibilities will include: - Supporting complex system configurations and standards for Citrix, VMware, and MS HyperV platforms - Assessing and implementing complex VDI/App Delivery Virtualization projects using various technologies - Developing repeatable standards and implementation processes to ensure product uniformity and quality - Directly interacting with clients, account managers, and peers in support of complex VDI/App Delivery environments - A...

About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Network Infrastructures, Network Data, Juniper technology Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, troubl...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Google Cloud DevOps Services Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Key Responsibilities:Infrastructure Reliability & Monitoring:1)Ensure high availability and performance of production and development environments.2)Design, develop, and maintain robust monitoring, alerting, and logging systems using tools such as CloudWatch, Splunk, and Stackdriver .3)Conduct root cause analysis and postmortems for production incid...

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : AWS Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Should be a Graduate Should be a AWS certified Summary :As an Application Designer with expertise in AWS Architecture, you will be responsible for designing and defining requirements for applications that meet business process and application requirements. Your typical day will involve working with cross-functional teams, analyzing business requirements, and designing scalable and secur...