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IT Support Professional

Confidential

2.0 - 6.0 years

Pune, All india

On-site

As a Technical Support Specialist, your role will involve providing assistance to users by diagnosing and resolving hardware, software, and network issues. Here are the key responsibilities associated with this position: - Respond to user inquiries and troubleshoot problems related to desktops, laptops, printers, mobile devices, and other IT peripherals. - Provide help desk support through phone, email, or ticketing systems, prioritizing and managing multiple issues for timely resolution. - Install and configure new computer systems, including operating systems, software applications, and hardware components. - Educate end-users on basic computer operations, software usage, and IT best pract...

Posted 4 days ago

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Cisco Contact Center Administrator

confidential

4.0 - 8.0 years

Chennai, All india

On-site

As a skilled Cisco Contact Center Administrator, your role will involve managing and optimizing contact center operations using your extensive experience in Cisco systems and troubleshooting skills. Key Responsibilities: - Manage and configure Cisco Contact Center solutions, including hardware and software components. - Troubleshoot and resolve issues related to Cisco Contact Center applications. - Monitor system performance and ensure high availability of contact center services. - Collaborate with cross-functional teams to implement new features and enhancements. - Provide technical support and training to end-users and team members. Qualifications Required: - 4-5 years of experience in ma...

Posted 5 days ago

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