Field Executive for Visa

Location:

Department:

Reports to:

Job Summary:

We are seeking a proactive and responsible Field Executive to manage and support day-to-day field operations for our visa services. The role involves assisting clients with documentation, submissions, collection of passports/visas, while ensuring smooth coordination between the company and external authorities.

Key Responsibilities:

• Handle visa application submissions and collections at embassies, consulates, and VFS centers.
• Assist clients with completing visa documentation, forms, and related processes.
• Ensure accuracy and timely processing of applications, keeping clients updated on status.
• Maintain strong liaison with embassies, consulates, travel agencies, and related offices.
• Collect and deliver important documents (passports, approvals, attested papers) securely.
• Coordinate with internal teams to resolve application discrepancies or missing documents.
• Provide on-ground support for verification, biometrics, and client appointments.
• Ensure compliance with company protocols and confidentiality of client information.
• Handle cash/cheque payments (if required) responsibly and submit receipts.
• Generate daily/weekly reports on tasks completed and applications processed.

Requirements:

• Minimum qualification: Graduate / Diploma (preferred in Travel, Business, or related field).
• 1–3 years of experience in visa processing, field operations, or similar roles (freshers with good communication skills may also apply).
• Strong knowledge of visa procedures, documentation, and embassy/VFS functioning is a plus.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple tasks.
• Two-wheeler with valid driving license (preferred for field mobility).
• Strong sense of responsibility, confidentiality, and client handling.

Key Skills:

• Customer service & relationship management
• Document handling & verification
• Attention to detail & accuracy
• Time management & multitasking
• Problem-solving & adaptability