FBT Data Operations - Technical writer Lead

The role of Technical Writer Lead in the Finance team involves being proficient in creating clear and concise technical documentation, collaborating with teams to produce user-friendly content, and developing comprehensive documentation that meets interpersonal standards. The responsibilities include providing value-based services, ensuring timely delivery of services, and enhancing user experiences through effective communication. The Technical Writer Lead should be an innovative problem solver with excellent proofreading capabilities and the ability to convey information in an easily understood manner. Key accountabilities of the Technical Writer Lead include: - Balancing multiple projects simultaneously - Translating sophisticated information for diverse audiences - Enhancing user experiences through effective communication - Developing, gathering, and disseminating technical information among subject matter experts and end users - Preparing feature documents for multiple programs - Developing technical documents and release notes for change requests/releases - Creating training manuals, flow charts, and diagrams - Verifying facts using standard reference sources - Adapting to various styles, regions, and versions of content - Supervising document development cycle and reporting progress to management - Managing time effectively to meet stringent deadlines - Preparing newsletters and daily communications for internal stakeholders - Supporting Business Partners across different time zones Education and Qualification: - Bachelor's Degree in Engineering, English, Journalism, or Communications - Experience in Technical writing software/concepts such as DITA XML, SLDC/DLDC, Agile methodology, Waterfall model, etc. - Familiarity with tools like Oxygen XML, Arbortext Editor, MadCap Flare, etc. - Knowledge of Visio software - Excellent communication skills and the ability to work well with people at all levels - Ability to analyze data and develop recommendations - Experience working cross-culturally and in a diverse environment Travel Requirement: - Negligible travel expected with this role Relocation Assistance: - Eligible for relocation within the country Remote Type: - Hybrid of office/remote working Skills: - Agility core practices - Analytical Thinking - Commercial Acumen - Communication - Creativity and Innovation - Data Analysis - Decision Making - Digital fluency - Integration - Managing strategic partnerships - Research and insights - Risk Management - Stakeholder Engagement - Stakeholder Management - Sustainability awareness and action Legal Disclaimer: Employment may be contingent upon adherence to local policy, including pre-placement screenings and background checks.,