Factory Supervisor

Factory Supervisor

Role Overview

You will be responsible for ensuring smooth day-to-day production at the laundry plant — from intake to washing, dry cleaning, steam ironing, quality check, and dispatch. The ideal candidate is disciplined, understands operational flow, and is comfortable managing workers and quality standards.

Key Responsibilities

Daily Operations Management

·       Oversee the full garment lifecycle: sorting → washing → dry cleaning → steam pressing → QC → packing → dispatch

·       Ensure all orders are processed within timelines and delivered to dispatch on time

·       Manage shift schedules, workload planning, and daily production targets

Team & Floor Supervision

·       Supervise washers, ironers, helpers, and support staff on the floor

·       Ensure discipline, attendance, and accountability within the production team

·       Train team members on process, quality, and hygiene standards

Quality & Process Control

·       Ensure correct spotting, stain removal, machine settings, and fabric-care protocols

·       Conduct final QC checks before dispatch

·       Maintain hygiene, safety, and organized workflow across the factory

Stock & Machine Management

·       Monitor daily chemical usage, consumables, and inventory

·       Coordinate machine maintenance with vendors/technicians

·       Keep daily logs of production, machine status, and downtime

Reporting & Coordination

·       Coordinate with CRM team for priority orders, special instructions, or customer notes

·       Share daily production reports and updates with management

·       Flag and handle issues like damage cases, rewash, delays, or missing items