We are looking for a dynamic and driven Business Development Intern to support our expansion in the B2B laundry and dry cleaning space. This role is ideal for someone who is passionate about sales, understands client relationships, and wants to contribute to a growing startup. Key Responsibilities: Identify and reach out to potential B2B clients including hotels, salons, hostels, corporates, etc. Support in cold calling, lead generation, and scheduling client meetings. Assist in preparing proposals and presentations for prospective clients. Maintain CRM records and provide regular updates on lead status. Work closely with the sales team to convert leads into clients. Research industry trends and competitor offerings. Requirements: Strong communication and interpersonal skills Self-motivated and target-oriented Basic knowledge of B2B sales or marketing is a plus Currently pursuing or recently completed graduation/MBA What You’ll Gain: Hands-on experience in B2B sales in a startup environment Mentorship from experienced professionals Potential for full-time placement based on performance Share your resume at hr@clouddhobi.com Show more Show less

We are looking for a dynamic and driven Business Development Intern to support our expansion in the B2B laundry and dry cleaning space. This role is ideal for someone who is passionate about sales, understands client relationships, and wants to contribute to a growing startup. Key Responsibilities: Identify and reach out to potential B2B clients including hotels, salons, hostels, corporates, etc. Support in cold calling, lead generation, and scheduling client meetings. Assist in preparing proposals and presentations for prospective clients. Maintain CRM records and provide regular updates on lead status. Work closely with the sales team to convert leads into clients. Research industry trends and competitor offerings. Requirements: Strong communication and interpersonal skills Self-motivated and target-oriented Basic knowledge of B2B sales or marketing is a plus Currently pursuing or recently completed graduation/MBA What You’ll Gain: Hands-on experience in B2B sales in a startup environment Mentorship from experienced professionals Potential for full-time placement based on performance Share your resume at hr@clouddhobi.com Show more Show less

Budget - 35k in hand (apply only if you are okay with the budget) We are seeking an experienced and dynamic CRM Team Leader to manage our in-house customer service team. You will lead a team of agents handling inbound/outbound calls, customer queries, complaints, and retention. Your role will be pivotal in ensuring a seamless customer experience and driving customer satisfaction and loyalty. Key Responsibilities: Lead and supervise a team of CRM executives (2-3 members). Monitor daily operations including call handling, ticketing, and escalations. Set clear performance metrics and ensure SLAs/TATs are met. Handle escalated customer issues with prompt resolution. Analyze feedback and suggest improvements to enhance customer satisfaction. Coordinate with logistics, plant, and tech teams for smooth service execution. Maintain documentation of complaints, feedback, and closures. Prepare weekly/monthly reports on team performance and customer trends. Train new CRM hires and conduct periodic refreshers for the team. Manage IVR system efficiency and suggest tech/process improvements. Requirements: Minimum 2–3 years of experience in customer service, preferably in a B2C setup. Prior experience as a Team Leader or Senior CRM Executive. Strong communication skills in English and Hindi. Ability to handle pressure, multitask, and lead a small team. Familiarity with CRM tools, ticketing software, and IVR systems. Graduation mandatory; MBA/PG preferred but not compulsory. To apply, send your CV to hr@clouddhobi.com Subject Line: Application – Team Leader CRM Show more Show less

Budget: INR 27,000 in hand + 5k PLI We're looking for a proactive and customer-focused executive to handle inbound/outbound customer queries while ensuring smooth coordination with our operations team and delivery riders. If you're someone who can think on your feet and ensure every pickup and delivery is seamless — we want you on our team! Key Responsibilities: Handle customer queries via phone, WhatsApp, and email with professionalism and empathy Coordinate pickup/delivery schedules with field riders in real time Liaise with the plant/operations team to resolve order issues or delays Ensure daily order flow is smooth and timely Follow up on service feedback and escalate complaints when needed Maintain logs of customer interactions and update CRM systems Support the CRM team in maintaining high service standards Required Skills: Strong communication (Hindi & English) Basic tech skills (Google Sheets, CRM tools, WhatsApp Business, etc.) Ability to multitask and manage rider and ops team coordination Problem-solving mindset with a calm attitude Prior experience in a service or logistics role is a plus 📩 To apply: Share your resume at hr@clouddhobi.com Show more Show less

Budget: INR 27,000 in hand + 5k PLI We're looking for a proactive and customer-focused executive to handle inbound/outbound customer queries while ensuring smooth coordination with our operations team and delivery riders. If you're someone who can think on your feet and ensure every pickup and delivery is seamless — we want you on our team! Key Responsibilities: Handle customer queries via phone, WhatsApp, and email with professionalism and empathy Coordinate pickup/delivery schedules with field riders in real time Liaise with the plant/operations team to resolve order issues or delays Ensure daily order flow is smooth and timely Follow up on service feedback and escalate complaints when needed Maintain logs of customer interactions and update CRM systems Support the CRM team in maintaining high service standards Required Skills: Strong communication (Hindi & English) Basic tech skills (Google Sheets, CRM tools, WhatsApp Business, etc.) Ability to multitask and manage rider and ops team coordination Problem-solving mindset with a calm attitude Prior experience in a service or logistics role is a plus 📩 To apply: Share your resume at hr@clouddhobi.com or share your resume at +91 97737 66066 Show more Show less

Budget: INR 27,000 in hand + 5k PLI We're looking for a proactive and customer-focused executive to handle inbound/outbound customer queries while ensuring smooth coordination with our operations team and delivery riders. If you're someone who can think on your feet and ensure every pickup and delivery is seamless — we want you on our team! Key Responsibilities: Handle customer queries via phone, WhatsApp, and email with professionalism and empathy Coordinate pickup/delivery schedules with field riders in real time Liaise with the plant/operations team to resolve order issues or delays Ensure daily order flow is smooth and timely Follow up on service feedback and escalate complaints when needed Maintain logs of customer interactions and update CRM systems Support the CRM team in maintaining high service standards Required Skills: Strong communication (Hindi & English) Basic tech skills (Google Sheets, CRM tools, WhatsApp Business, etc.) Ability to multitask and manage rider and ops team coordination Problem-solving mindset with a calm attitude Prior experience in a service or logistics role is a plus 📩 To apply: Share your resume at hr@clouddhobi.com or share your resume at +91 97737 66066 Show more Show less

Budget: INR 27,000 in hand + 5k PLI We're looking for a proactive and customer-focused executive to handle inbound/outbound customer queries while ensuring smooth coordination with our operations team and delivery riders. If you're someone who can think on your feet and ensure every pickup and delivery is seamless — we want you on our team! Key Responsibilities: Handle customer queries via phone, WhatsApp, and email with professionalism and empathy Coordinate pickup/delivery schedules with field riders in real time Liaise with the plant/operations team to resolve order issues or delays Ensure daily order flow is smooth and timely Follow up on service feedback and escalate complaints when needed Maintain logs of customer interactions and update CRM systems Support the CRM team in maintaining high service standards Required Skills: Strong communication (Hindi & English) Basic tech skills (Google Sheets, CRM tools, WhatsApp Business, etc.) Ability to multitask and manage rider and ops team coordination Problem-solving mindset with a calm attitude Prior experience in a service or logistics role is a plus 📩 To apply: Share your resume at hr@clouddhobi.com Show more Show less

About Cloud Dhobi (www.clouddhobi.com): We’re a 6-year-young startup transforming laundry & dry-cleaning services for urban India. Having built a strong foundation in the B2C space, we're now scaling our B2B vertical—targeting hotels, gyms, salons, and corporates. If you’re a hustler who understands how to crack deals, build long-term partnerships, and own a vertical—this one’s for you. Role Overview: We’re looking for a B2B Sales Manager who will be responsible for building and expanding Cloud Dhobi’s institutional client base. This is a ground-floor opportunity to shape a high-potential business vertical in a fast-growing startup. Key Responsibilities: Identify, approach, and close B2B clients including hotels, hostels, salons, gyms, co-living spaces, and offices. Build and manage a pipeline of leads through cold calls, references, partnerships, and on-ground networking. Conduct client meetings, present customized laundry solutions, and negotiate terms to close profitable deals. Coordinate with operations and CRM teams to ensure smooth onboarding and delivery experience for B2B clients. Track sales performance and report key metrics to the leadership team. Contribute to pricing, product bundling, and client servicing strategies for the B2B vertical. Requirements: 2-5 years of proven experience in B2B Sales (hospitality or service industry preferred). Strong communication, negotiation, and relationship-building skills. Self-starter mindset with the ability to take ownership and deliver results. Willingness to travel locally for client meetings and market research. Experience in building a vertical or product line from scratch is a plus. Location: Noida Apply at: hr@clouddhobi.com Show more Show less