Posted:12 hours ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As an experienced and strategic Operations Manager, you will play a crucial role in overseeing the comprehensive management of our townships. Your primary responsibility will be to ensure the efficient, safe, and sustainable operation of all common facilities, infrastructure, and services within the township. By fostering a harmonious community environment and upholding the highest standards of resident satisfaction, you will contribute significantly to the overall well-being of the township residents. Your key responsibilities will include: Overall Township Operations Management: - Developing, implementing, and overseeing operational policies and procedures for the entire township, covering common areas, amenities, utilities, and infrastructure such as roads, drainage, lighting, and security systems. - Ensuring the seamless and efficient functioning of all township services and facilities. - Proactively identifying and addressing operational challenges and implementing corrective actions. Facilities & Infrastructure Management: - Managing the maintenance, repair, and upkeep of all common facilities, which include clubhouses, parks, swimming pools, gyms, community centers, and other recreational areas. - Overseeing utility management (water, electricity, waste management) to ensure reliability and cost-efficiency. - Implementing preventative maintenance programs to prolong asset life and minimize downtime. - Managing and supervising external vendors, contractors, and service providers to ensure adherence to service level agreements (SLAs) and quality standards. Resident Relations & Community Management: - Acting as the primary point of contact for resident inquiries, complaints, and feedback related to township operations and facilities. - Developing and implementing strategies to enhance resident satisfaction and foster a strong sense of community. - Coordinating with resident associations and community groups to address their needs and facilitate community initiatives. Budgeting & Financial Oversight: - Developing, managing, and monitoring operational budgets for the township to ensure cost-effectiveness and financial prudence. - Approving expenditures, tracking financial performance, and preparing regular financial reports for management. - Identifying opportunities for cost savings and operational efficiencies without compromising service quality. Health, Safety & Environmental (HSE) Compliance: - Ensuring strict adherence to all health, safety, and environmental regulations and company policies within the township. - Implementing and monitoring emergency preparedness plans and procedures. - Overseeing waste management and recycling programs to promote environmental sustainability. Team Leadership & Development: - Leading, mentoring, and managing a team of operations staff, including facility managers, technicians, and administrative personnel. - Conducting performance reviews, providing training, and fostering a positive and productive work environment. This is a full-time position with benefits including a flexible schedule, leave encashment, and Provident Fund. If you are ready to take on this challenging yet rewarding role, we look forward to welcoming you on board starting from 04/08/2025.,

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