Facility Executive Soft

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Facility Executive Soft Services, your role involves assisting the Facilities Management Team in achieving the team's goals and objectives. You will be responsible for receiving and dispatching work requests, monitoring work order entry, redirecting work orders if necessary, and ensuring work order SLA adherence. Your coordination skills will be crucial in scheduling and following up on maintenance activities, as well as enhancing service quality and client partnership through collaboration with onsite and regional Facilities teams. Your responsibilities also include providing information and direction to vendors and facilities staff, assisting the Assistant Manager/Manager Soft Services in operational smoothness, implementing building procedures for work simplification and system reliability, and facilitating client visits. Additionally, you will coordinate booking of conference/meeting rooms and ensure availability of necessary equipment. Furthermore, you will oversee the supply of materials and services for building operations, inspect contracted services for quality maintenance, and strive to achieve client satisfaction. Your role involves organizing internal events, providing timely inputs to the Admin lead, and ensuring compliance with regulations and JLL management requirements. In terms of additional details, the company emphasizes competency and experience in managing a wide range of on-ground issues, familiarity with service structures, and the ability to provide timely inputs for smooth day-to-day operations. Good communication skills, a well-groomed appearance, and a Diploma in Hospitality Management or a relevant graduate degree with 3-4 years of experience are required qualifications for this role. Key Responsibilities: - Assist in tactical planning for team goals and objectives - Receive and dispatch work requests, monitor work order entry, and ensure SLA adherence - Coordinate maintenance activities and enhance service quality with onsite and regional Facilities teams - Provide information to vendors and facilities staff for seamless coordination - Assist in operational smoothness and building procedure implementation - Coordinate booking of conference/meeting rooms and necessary equipment - Oversee supply of materials, ensure service contracts, and maintain performance standards - Organize internal events and ensure compliance with regulations and company requirements - Conduct vendor background checks, maintain external employee data, and compile site account details - Handle cafeteria and pantry operations, including conducting internal audits for food and beverage vendors - Ensure record maintenance and staff attrition below 5% Qualifications Required: - Diploma in Hospitality Management or a relevant graduate degree - 3-4 years of relevant experience In this position, you will play a crucial role in ensuring the smooth functioning of soft services operations while maintaining high standards of service quality and client satisfaction.,

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JLL

Real Estate

Chicago Illinois

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