COMPANY PROFILE
CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the worlds largest commercial real estate services and investment firm (in terms of 2016 revenue).
The Company has 80,000+ employees (excluding affiliates), and serves real estate owners, investors and occupiers across 100+ countries worldwide.
CBRE offers strategic advice and execution for property sales and leasing; corporate services; property, facilities and project management; mortgage banking; appraisal and valuation; development services; investment management; and research and consulting.
In 1994, CBRE was the first international real estate services firm to set up an office in India. Since then, our operations have grown to include more than 7500 professionals across nine offices, with a presence in over 150 cities in India.
Please visit our website at www.cbre.com
JOB
Description
- Coordinates the maintenance of facilities, buildings, and equipment, as appropriate, to ensure optimum functionality; identifies, assesses, negotiates as necessary, and resolves building maintenance and usage problems.
- Assist in the upkeep and preventative maintenance of assigned facilities; assist in coordinating custodial and maintenance functions.
- Assume full responsibility for management of soft services against contracted scope of works.
- Reporting on SLAs and delivering action plans to ensure that SLAs are met/exceeded.
- Coordination of site events (Festivals and Special events needs)
- Day to day supervision of the Janitorial teams
- Development of a soft services improvement plan for each service. Assist in maintaining building security; report security problems to appropriate authority.
- Ensure that all costs and expenditure are within the budgeted levels
- Oversee day to day running of Site Soft Services in respect of scheduling, Cleaning, consumables Procurement & Housekeeping.
- Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, cleanliness
- Client and customer retention and satisfaction
- Plan and implement training programs for department staff and clients.
- Analyze, develop, and design solutions to reporting requests.
- Design and implement reports to measure service performance metrics.
- Evaluate and maintain help desk software; oversee preparation and distribution of system updates.
- Monitor budget; review and approve purchase orders.
- Oversees activities of contractors, vendor personnel, and suppliers; Monitors contracts for compliance and controls costs; monitors general expenditures of unit; performs quality control inspections to ensure adherence to contract specifications and standards
- Serves as liaison between facility manager and vendor staff; recommends correction of deficiencies; coordinates remodeling activities, as appropriate to the position.
- Schedules space usage controls key issuance and building security; prepares calendars and maintains records.
- Oversees events held at facility; interacts with caterers, and/or auxiliary staff as appropriate to the specific event.
- Prepares scheduled and periodic reports of facility usage, maintenance, and condition.
- Maintains and orders equipment and supplies for facility operations.
In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract.
Minimum Skills Requirement:
- Good communication skills
- Hands on Experience in soft services
- Ability to work under time constraints and meet deadlines.
- Ability to anticipate and resolve problems.
- Knowledge of computer application programs.
- Ability to foster a cooperative work environment.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Minimum Experience Requirement:
- Minimum experience of 5 to 8 years in the relevant field / hospitality background